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Latest Complaints
Taken Money & not returning
I have given money to Plutonium company in Al Barsha Heights they told they will refund the money if work is not done but not refunding the money
Service not complete and charged me in full
One of the worst experiences and very poor service! The staff is extremely rude and the workers have some attitude their own. From their receptionist to their managers, everyone was extremely rude and unprofessional!
These guys sent their incompetent team to fix the Ac which never got fixed. They then asked me to make the payment in full and they will send the team again for resolving the issue. Once the payment was made, the admin changed her statement and said we will send you a quotation. I was lucky enough to not get my office AC works done from them and instead used a different company, as these diagnosed the issue incorrectly (probably on purpose) and gave me an estimate which was 7 times higher to what i paid another company and got it fixed perfectly. I would never recommend this company as they are an absolute disappointment with their services.
Fake refund policy
I have purchased phone on 20 July delivery at night and it was not match my expectation at all as described , Iraised a return request same day for return as per the policy mention eligible for return policy with the same condition packing and all items the delivery came and collected same condition and was declined by noon as nosens answer ,Icalled customer service and the person insist that have to receive the item back and then raise another complain, I will not receive anything it's not logic the item with you will not receive it I just need my money back to buy another item Kindly look in the matter with urgent action
RETURN ID RIAEG700629930 Requested on Jul 21, 2024 Item details attached My number 0554198663
Dident received my stuff it’s more than 1 year 5 months
I have sent some stuff to India ( Bombay ) from Sharjah on 27-01-2023 through DR Courier & Cargo which is based in Dubai & Sharjah . It’s been more that one year 6 months I haven’t received my stuff , I am calling and chasing these DR courier & Cargo LLC but they are not replying . Previously they said it’s stuck in Mumbai custom and it will clear soon but now there is no response from them , Kindly help , my mobile number is +971556449197. And the invoice number is 503991 booked under the Name of Mahera khan , and the receiver is Habiba Jafri.
RESTAURANT SCAM
I visited ALMUSIQAR LEBANESE RESTAURANT in Roda Al Bustan Hotel and I ordered and consumed 1 drink which is 65AED.
The Bill came 800 AED which is 300 AED service charge in it. Even I argue with them they forced me to pay 800 AED. The staffs were extremely rude and they refused to give me the bill even. Eventually I got it. It is 100% Scam and I am very disappointed. Please help me to get back my money. This Restaurant should he heavily punished.
Cargo
Assalamualaikum sir
I had sent the goods to Pakistan from Cargo, it has been three months, it has not arrived and my phone is not picking up, no one is answering, I complained earlier, but nothing has happened.
Central AC Not Repaired for 2 days
Hi sir from yesterday morning on 21 July 2024 I inform the building watchman to repair the AC He said there is an issue of spare parts need to replace but until today 22 July 2024 evening time 07:45 pm now and no one come to repair the AC and upon calling to the office management they are not responding my call and not giving response even the office guys even the building engineer am staying in the hotel room who will pay for the compensation. Please take an action against this real estate
Their numbers are
+971556311616 office agent who give approval
0526563729 engineer who gives approval
+971545465987 watchman
Rental Car
Dear Sir's
On 04. of June we rented a Car from Sterling Car Rental the car is to us delivered, after 2 days driving the I understood that the car is not in a driving condition. I called and asked if we can changed the car they replied that they will send someone to check, but nobody came. Every day I could just take the kids to school and i tried not to go far away with the Car.On the 15.06.24 I took the Car to the Mechanic because I was scared they told me the tiers need to be changed they are to old and it has problems with the Gearbox.
I called them they didn't reply I wats app them and left massage, Nobody replied We had paid the whole month 2750 drh. and 2 finds that we had got. On 26.06.24 I got stock in the parking of the Mall after 4h they came I thought they will changed the car there they said its the Battery and we will come tomorrow and bring you the new car.They didn't come until 4 th of July they wrote me in wats app . ( I have all the conversations) I told them bring me a new car and I will pay the half price because its not correct . He brought the a new car am 08.07.24 and I paid 1000dhr.
I will just pay 1400 for the rest of month and my finds they got my 1000 and then closed the car on the 16.07.24.
They where so rude and on polite I called the police and asked for help.I have all the documents and the payment.
Un Authorized deduction from my card
Ezhire rent a car company deducted 1138.80 in my card they said for my fines. I request for Financial Traffic Reciepts or details of my fines but they cannot give me the official reciepts from RTA regarding from my fines. everyday i check application of dubai police or Tamm app. but not showing any violations or fines i have. and i read lots of complaints regarding this company that they deducted amount unauthorized from other customers.also. Ezhire promise me it will take 24/48 hrs but until now no reciepts from rta given its been 4 days now
Fraudulent act
The store Thwifty charged me without giving me my items and did not provide any help when I called them multiple times. I’m very frustrated and feel like I've been robbed.
He gave me an unusable iPhone
I purchased iPhone 13 Pro from Online website of Sharaf DG on 17-08-2023.
This IPhone have one year warranty.
But still showing coverage expired and purchase date is 04th 1978.Also phone is complaint,insert sim after 2 or 3 hour showing no network and quickly battery down
Expired product
I received ordered R1 Bcaa and Amazon delivered me expired product and expired in 09 Aug 2023
Faulty brand new car
I bought a car in December 23 and it was pulling on the right. After so many fights they admitted the car is faulty. They promised refund but I am still fighting for it. Their process is taking over 3 weeks.
Scammer, injustice. Very rude
My name is luqmaan I rented a bmw 7 series from a rental company long term rental. Paid for 3 months. Already. All is good. The rental company their negligence they gave me a car with old tires. Expired tires. And you know the heat in Dubai. I complained to them the car is showing tyre pressure I put air still showing same thing. They told me just keep air no problem. I said okay. One day I was driving normal speed the tire blew up. And I lost control of the car I almost had a crash but I controlled I didn’t hit anything. I called them they took the car and I went back home. Since then. It’s been more than 14 days I haven’t received the car yet. Keep in mind I had 2 fines and salik and everything which I needed to pay. And we signed an agreement that states if I don’t pay the salik and fines. They will block the car. Meaning the car will not start. It will be off. But it’s with me. And until I pay the salik balance and all. They will not unblock it. I’m okay with that. Now it’s been more than 14 days. I’m asking them. They telling me pay the balance and take the car. Pay balance and take the car. I told them the agreement states you will block the car. Not take the car from me. That way i understand I cannot drive the car until I pay the balance and I’m okay with that. But they took the car from me. They don’t want to give it to me. Until I pay. And my rent is still up. How sure I am that they did not rent the car to someone else while it’s still under my rent. They can rent it short term it’s almost 500 dirhams a day. And they are rude ignoring me. Please can someone help me🙏🏼.
Refund scammers
I bought item that was faulty through this company. I paid cash on delivery. I asked the driver to police stop and come back and pick up the item because it doesn’t work. It’s broken and he said he cannot. I have to contact the company so I took a photograph. I did a video I sent all the pictures that the company requested I sent via WhatsApp only as I don’t have a number that I can actually call and speak to a customer service. I sent them everything they requested and asked if they could just send the driver to come back and give me back my money They said no they will have to get back to me and they kept writing to me in Arabic but I’m clearly English and they kept addressing me as I was a man and then they and then another person from the same department or same company. I wouldn’t say department contacted me and asked me for the same document again and then another person again and then another person at 1 o’clock in the morning and then another one speaking to me in Arabic on WhatsApp and I’m just so exhausted now I’m asking please can you please give me a refund for this item it’s faulty and it’s been over a week, maybe 10 days now and they’re still messing me around and I’ve just now Come to realise they have no intention of returning my refund and I’m just so irritated that I decided to contact you To contact you and inform you of there conduct
hostile business practices from Gymnation
In December of 2022, we found out that gymnation was double charging our credit card (i.e. charging us twice a month for the same membership). We proceeded to call gymnation and try to solve the issue, they tried to claim that they were charging the card for 'the membership of my wife Asmaa Mansour,' which was peculiar as my wife never had a membership with this gym.
Later we find out this all started due to a misunderstanding, because my wife was acting as a guarantor for my son while he was renewing membership. Thus, they had made 2 accounts, one for my son and one in the name of his mother. After that they started charging twice a month in the name of my son and wife, so they could 'double-dip' so to speak.
We found this quite unacceptable, so we decided to formally terminate our membership with gymnation by sending an email stating that we would like to resolve the issue, and that we were no longer interested in renewing our memberships. We even sent proof from the hospital after my son's car crash that he could no longer exercise for a long time. Despite all this, this organisation still try to charge our credit card (which has now been blocked) 2-3 times everyday! They also still send hostile emails/text messages/phone calls harassing and threatening my son about these payments.
Thanks
Didn't deliver my package
I ordered from aster yesterday at 4 pm they wrote that it will be delivered at the same day and deducted the amount from my visa
At 7 pm they told me it's out for delivery but till now I didn't receive it! This is not the first time they are doing the same, when I'm calling customer service they are saying we will check and call you but no one is calling they are ver careless
Huawei y9 prime 2019
As I had purchased this device Huawei y9 prime 2019, from noon.com dated on 26.11.23, then after some time the LCd came out as the unit was in warranty, then I send it to noon.com service center on 02.june.24 , then dated on 29.june they send me the Device with the service center report saying that we have replaced it with new mobile when I checked the mobile it was used and it was refurbished mobile, then I login a complain in noon.com they collected the mobile from me and again after 20 days dated on 20.7.24 they send me the same mobile which I refused to pick and in the service center report same thing it was mentioned that we had replaced the mobile with new unit after 20 days I received it's same thing and they are cheating with the customer
Product catches fire
I bought a product from amazon. Order dated 13th June 2024
Product name: RED by Kiss 3000 Ceramic Stand Hood Dryer with Digital Timer
Brand: red by kiss
Order no. 407-6592350-6709144
The hair dryer which I bought on the above mentioned item just caught fire on my very first use which was tonight.
I had an infant in my arms while using the stand dryer, it just started heating up and smoke went out and started to burn, the house was full of smoke and the plastic was melting !
I am still shocked and terrified of what happened
I called amazon team and they asked me to return it othetwise no refund will be issued.
As u can see in the video the product have melted so I am not sure what can be returned except for the stand !
I need to file an official complain regarding the product as it is 100% not safe to use and should be recalled !
Refunde my money
He take 500 DHS for safety room then he don’t refund from 3 months now
Misbehave in road
Scooter no sharjah 6342 driver, not riding well in road, when I driving my car he's behind me to rush mood, keep contionious horn. After that I am asking to wait, he's argueingme. Similar hes asking me you dont know how to drive in the road and misbehave me.
Refund not received
I have purchase item from splash worth amount 255 AED on june 26th 2024. I returned the item on 28th june but i have not received refund amount yet .its been more than three weeks. I keep calling them including multiple emails but they are processing the fund.
Refund was not credited after cancellation of the item
We have purchased Danube Milano Water filter and they informed the item will be installed within 7 days, the item was not received rather installed in said date. Visited the branch in Barsha and they informed to refund the money within 14days. Enquired about the refund they now claim that the item already installed at my home as per the staff. Several times we have contacted and informed the same but we didnt get any response till now