I have been lied to repeatedly, manipulated into upgrading the service and haven’t even received the installation. I’ve never been unhappier.

The internet itself is great. The connection and the actual wifi service is too class but the customer service is disgraceful.

In April I cancelled my partnership visa but I couldn't get a job so I went to the agent to process employment visa for me since May 2025,but the offer letter was rejected due to the agent was not having a quota,so I asked him to refund,he told me he will send it to the account I sent him on the 19th of August,when I didn't see any money I went to his office and he was not there,he has vacated the office space,I have been calling him he refused to pick my calls and reply my messages...I am stranded in Dubai,no house to stay,no job....please I need help to collect my money

Shoelet shoe Dubai is selling shoes on Facebook page. They send wrong shoes and wrong size to customers, when they complained they blocked them. Kindly take action against them. They also send me wrong shoes n wrong size, they blocked me from account n also didn't reply to my calls.

They never deliver the orders and they don’t refund money for months, they are fraud and they steel our money

I purchased a phone on 30-07-2025 from your shop. Within one month, the phone became completely dead. I did not drop it or cause any damage — it suddenly switched off in my hand and never turned on again.

When I returned to your shop, I was told nothing can be done because it is a second-hand phone. However, I believe I have been scammed. The phone appears to be a duplicate/fake iPhone, not genuine as I was led to believe at the time of purchase.

I have the purchase bill as proof. As per UAE consumer protection law, I request immediate action:
• Either replace the phone with a genuine working one,
• Or provide a full refund.

If no action is taken, I will be forced to escalate this matter to the UAE Consumer Protection Department and, if necessary, file a police complaint for fraud and sale of counterfeit goods.

They took my car for service and returned with broken back camera. They took it probably they done something wrong I don’t know what exactly and now my camera is not working. I took whole package which I thought it will be covered services major and small but they asked me for additional payment for parts I thought parts was also included. I took packet on installments and after this inconvenience I don’t have trust in them to take my car again. May I ask for help for refund here. Thank you

This inaya consultancy fz llc company has taken money from me for giving me work and giving me a visa for 2 years. 7050 dirhams and now they are not picking up my phone. They are not answering me on WhatsApp. He sent me the money online through tabby by sending me a link to a company named inaya consultancy fz llc. I have also visited their office. Their office is locked but the company's name is written there. Everything is lying inside, chairs, tables, etc. Please help me, I am a poor man. I will be very grateful to you.

After filing a case against the Divine Firniture company the refund had been ordered from the consumer rights department. It was in June. Until now company did not refund the money. Where can I get some help??

I made agreement between my company scarlet ladies saloon and W G G MARKETING MANAGEMENT L.L.C . Agreement advance AED 7500 and AED 3150 i transfer to them.
As per my requirements they are not giving services. They only follow own their rules , they are not respecting and following international rules.
After 2 weeks we stop to work with them. I request them to pay half payment of agreement amount.

But they are not accepting and not answering my mails and queries. Already second months going on.

I kindly request you to settle this issue.


Regards,
DILOROM MAKHMUDOVA
0566924863

I played the game in mcc saturday 23rd august and i scored the highest in all and they called on 24th to collect the prize but once i reached to collect the prize they changed the winner and gave the prize to someone else.

Data not working even show in app full GB
Left

We ordered a bedroom set from homework living a few months ago. We were told that the order would take 4 weeks to be ready. They delivered the bedroom 11 weeks later. The quality of the work is very poor:
- the paint used has a very strong smell making it very toxic to have at home, and especially in a bedroom.
- the paint is smudged on the edges with poor finishing quality.
- the bench design that they delivered is different from the one I had submitted.
- the legs support in the middle of the bed are higher than the rest of the legs of the bed, afecting the stability of the bed
- the plyboard used for the bed base is very thick and was painted in black using very poor paint. When I wiped it to clean the bed, before using, the paint came out on the cloth.
- the headboard of the bed is very weak, it moves when weight is applied to it.
- the quality of the fabric stitching on the headboard is very bad with bubbles around the corners
- the drawers of the nightstands have a very low internal height. I can't fit anything in them, although they have the exact same external dimensions as the drawers on the console, yet the internal height of the console drawer is higher allowing to store things easily. I had specifically asked that the nightstand drawers be deep enough.
The alignment of the 6 drwears of the dresser is not perfect.
We tried finding an intermediate solution and asked them to fix the issues as such:
- to remove the paint entirely from the furniture and have the wood polished to get rid of the toxic paint. ( they said it's not possible)
- to replace the plywood with a thinner one
- to fix the bench since the design is different. ( they said if they cannot fix it they would refund it)
- to reinforce the headboard
The whole experience has been very inconvenient, with furniture, brought in and out, delays, no solution to our issues.
We have requested that they refund us and display the furniture in their showroom and sell it, but they refused. This store is not collaborating at all and we would like to get refunded back our money.

i bay 1pic redmi phone from the shop and get the prablm the not chang the phone i hove the invoice the give me 1 year warranty

Cars24 - Used car dealer in Dubai, initially agreed a Nissan Xterra 2022 model for dhs.70,199, later after getting the bank approval of dhs.79,000 from ENBD, they increased with all the hidden charges to 80,000. earlier agreed 70,199 car value, insurance & registration from myside which was coming around 73,000. but they no you have to take our service contract, thorough vehicle check again, waranty charges etc. total 10,000 charging. while refuse to pay, they refusing to pay my deposit dhs.1,000. telling go wherever you would like to complaint. deal did not get cancelled because of my refusal, this is a complete fraudulent act.

I am writing to formally lodge a complaint against Talabat regarding unfair practices, lack of transparency, and unauthorized charges to my debit card.

I have been a loyal Talabat customer for several years and a Talabat Pro subscriber. However, one day I was suddenly unable to place any orders through the application. When I contacted Talabat’s support agents, I was informed vaguely that I had “violated an agreement.” I requested clarification and evidence of this alleged violation, but the agents were unable to provide any explanation. Furthermore, I did not receive any formal notification or email regarding this matter.

Because Talabat failed to resolve this issue, I cancelled my Talabat Pro subscription, as there was no point in continuing to pay for a service that I could not use.

To my surprise and frustration, after not using Talabat for a considerable time, my debit card was suddenly charged again for a Talabat Pro subscription without my permission or authorization. When I tried to contact Talabat, there is no customer service hotline available, only an email option. Unfortunately, Talabat has not responded to my emails.

Due to this unauthorized charge and lack of accountability from Talabat, I was forced to block and replace my debit card to protect myself from further unauthorized transactions.

This situation has caused me financial inconvenience, stress, and a complete loss of trust in Talabat. I respectfully request that the relevant authorities investigate this matter and take necessary action to:
1. Ensure I am fully refunded for the unauthorized Talabat Pro subscription charge.
2. Hold Talabat accountable for charging customers without proper authorization.
3. Require Talabat to provide transparent and accessible customer support, including a proper hotline in the UAE.

I sincerely hope your office can assist me in resolving this matter fairly. I am attaching screenshots of my Talabat account, subscription history, and the unauthorized charge from my bank statement for your reference.

Thank you for your attention and support.

we never got our refund from Thwifty for the order placed on 26th Dec 2024 for Hard drive and still we are chasing for the same but they only give update like "Under process", "signatory not available", "Bank transfer issues"

I started my application on May 27, 2024. Applying in Lithuania i just give my first payment of 3000aed on May 27, 2024 and after that on August 10,2024 i give my second payment of 3500aed a total of 6500aed.But they give me only refund for 2000aed on May 28, 2025 Until to date nothing happened,they just only kept on promising me that soon you will get it until now how many times i went there in their office but the same scenario they are explaining. Im hoping that you can help me to this case. Kindly contact me this number +971547084063 or email : markangeloflores.maf@gmail.com. This is Mark Angelo T. Flores waiting for your response.

I sent a cargo through DR Courier & Cargo and its over 4 months but not delivered. All their offices are closed & none of the numbers were working until recently one contact number was ringing. After speaking to the person he said it has been taken over by a new company & cargo will be delivered in a few days but nothing was delivered. Now they are saying they don't have any idea about the cargo & its pending in customs. I have read the google reviews & came to know that they have cheated many other customs. Kindly advise on the further action.

They have sold something us. And they have showed us another picture and they have insulted us so much

20250817_221331.mp4

I bought a few items from Pan Emirates, including a mattress. I specifically asked if it was motion-resistant and suitable for a hydraulic system bed, and I was assured at the Barsha branch that it is. Since I am a light sleeper, this was very important to me.

However, after receiving it a few days ago, I have been unable to sleep because I can feel my husband moving, and the mattress vibrates. On top of that, I am unable to lift my hydraulic bed, and it almost broke due to the excessive weight of the mattress — even three members of the Pan Emirates crew struggled to fix it.

Now, I have been told that it cannot be returned because it does not have a manufacturing defect, despite the fact that I was given incorrect guidance when making the purchase

بتاريخ [7-اغسطس -2025 ] قمت بشراء جهاز عجان من موقع نون، ودفعـت المبلغ كاملًا وقيمته [2750] درهم.
بعد الاستلام، تبين أن المنتج غير مطابق للمواصفات المطلوبة، فقمت بالتواصل مع الشركة وطلب استرداد المبلغ.

بتاريخ [8-اغسطس -2025]، أرسلت الشركة مندوبًا لاستلام الجهاز، وتم بالفعل استلامه من طرفهم.
لاحقًا، أرسلت لي الشركة بريدًا إلكترونيًا يؤكد أن المبلغ سيتم استرداده خلال 4 أيام عمل.
لكن حتى تاريخ هذه الشكوى، لم يتم إرجاع المبلغ رغم مرور المدة المحددة

Placed order on 24-05-2025 delivery was supposed to be on 31-05-2025. When order was not delivered , I called and e mailed them several times to no avail. I then asked for a refund on 25/06 I requested a refund and up to date no refund has been received in fact, they stopped answering my e mails.
I have seen similar complaints on your site and other such as Reddit and Trustpilot and wondering as to how they continue to scam people and get away with it.

The company made me pay AED2075 for a work permit at a school called OTR International School. They said 500 is for initial payment and 1575 is for the Luxembourg government fees. After I paid they stopped communicating and did not give me the permit. I would like them to give back my money.

Je dépose une plainte contre AHM Tourism pour fausse déclaration et tactiques de vente à haute pression. Le 14/08/2025], j'ai été invité à une présentation où on m'a dit qu'AHM Tourism travaille avec l'État de Dubaï et opère sous le nom du roi. Cette affirmation a été utilisée pour rendre l'entreprise officielle et digne de confiance. Au cours de la réunion, on m'a montré d'autres contrats clients et des exemples de réservation pour me faire croire que le service était légitime. J'ai été poussé à signer un contrat immédiatement sans suffisamment de temps pour examiner les conditions en détail. J'ai payé 17 850 AED par carte (bordereau de transaction et reçu joints). Une fois que j'ai vérifié en ligne, j'ai découvert plusieurs rapports et avertissements d'autres consommateurs affirmant des pratiques de vente trompeuses similaires de la part de cette entreprise. Cela constitue une fausse déclaration et une incitation frauduleuse en vertu des lois sur la protection des consommateurs des Émirats arabes unis. Je demande l'annulation immédiate du contrat et un remboursement complet. Pièces jointes : - Copie du contrat signé - Trepeau de transaction par carte - Reçu de paiement

I made an online purchase from GEEKAY online store for a YANGO Play 12-Months Subscription on August 8th, 2025. I was supposed to get the subscription code instantaneously, however I kep receiving error messages from their portal.

I called the number and emailed the address mentioned the receipt with no response, I visited Dubai Mall branch who informed me that they can't help as it is an online store order, then finally I emailed customer service several times asking for the code or a full refund and they are stalling with no action taken till date.

As the seller failed to deliver the digital code for a week now, I wish to get refunded without further delays.