On May 13th, more than 2 months ago, I purchased a media center, a bookshelf cabinet and a wall panel from DH furniture. I paid 3400 dhs as a 50% forward payment. Delivery was planned for May 28th, but due a delay, my next available date was June 20th. By June 24th I had no answer from the Company, until I threaten to file a complaint against them. Finally, they show up on June 27th, but they demand full payment before unload the truck and install the furniture. Given the bad quality of the service I told them that I would pay the rest after installation. They did not accept this and left. Tired of the situation, I told them that I would pay, and arrange a delivery for July 23. Today is July 25 and they still don't deliver, and they don't answer my questions.
I request the refund of the 3400 dhs that I paid in advance.

I gave them 2000 dirhams as deposit
they have to return after 1 moth from finishing the contract
now more than 4 months have passed and the amount was not returned.

They are asked to pay 106 dh only, the didect from my account two time big amount

Dear Dubai Consumer Department,

Good afternoon.

I am writing to urgently follow up on the fraud complaint I previously raised against Mr. Dan Bahadur and Mr. Sameer, registered under Complaint No: 225004103618.

In January 2025, I paid a total amount of 10,022 AED (including medical charges) to them for visa processing services. Their contact details are:

Mr. Dan Bahadur: +971 56 741 3482 / +971 52 621 7650

Mr. Sameer: +971 56 818 7333 / +971 54 778 5818


Despite undergoing two medical tests (on 20 February 2025 and 25 May 2025), my visa has still not been processed or stamped. Moreover, I have now been penalized with a fine of 4,750 AED, which I am unable to pay due to being unemployed for the past 7 months.

Additionally, I was persuaded to share my UAE Pass OTP with them, based on their promise to settle the fine. Unfortunately, no action has been taken, and I am now in severe financial distress. I am also unwell, but I lack the funds to seek necessary medical treatment.

I kindly request your esteemed department to treat this matter with urgency and take strict action against the individuals involved. I have attached all supporting documents and evidence for your reference.

Thank you for your assistance and support.

Best regards,
Stanislaus G Rebeiro
Emirates ID: 784-1978-4206385-7
Passport No: S5872911

Unresponsive support, money stuck in deposit and not returned back, essentially completley ignoring all messages on WhatsApp, all of their social medias comments are filled with complaints saying the same thing, no new posts, company is fully ghost with thousands if not hundreds of thousands of dirhams stuck with no one answering.

ScreenRecording_07-22-2025 05-55-50_1.mp4

⸻

Subject: Complaint Regarding Fraudulent Studio – Request for Assistance

Dear Sir/Madam,

I am writing to formally report a case of fraud involving a video production studio I hired. I paid them AED 2,500 for a service that included 2 videos and 2 photos.

Unfortunately, they delivered only one video, and it was not complete or as agreed upon. They never sent the second video or the photos, and they have completely stopped responding to my messages and calls.

I believe I have been scammed, and I am requesting your assistance to either:
• Recover the remaining materials as promised
or
• Refund my money (AED 2,500)

I have video evidence, screenshots of our chats, and proof of payment, which I am ready to provide to support my case.

Please advise me on the next steps to proceed with this complaint and hold the responsible party accountable.

Thank you for your attention to this matter.

Sincerely,
Alietti saroza faife
Your Emirates ID No 784-1977-1355724-3
Phone number 0547725002
Aliettisaroza7@gmail.com
21july 2025
Thank you

My order was extremely late and i opted to cancel it but deliveroo refused, the rider even got lost, and the agent even want me to call them instead of them calling me, what kind of service is this? Worst experience ever, where is the customer’s right?

On sunday 06 july 2025 i got fraud from my card was deducted 662 dirhams. When i was logging in in my CBD mobile App it ask for my card number and security code. When i try the amount was deducted from my card. Then i raise complain to CBD customer care.
Today monday 21st 2025 CBD customer service replied me that i have shared the OTP and they cannot refund the amount. But i am sure i didnt get the OTP and also i didnt share any OTP.
Kindly i request to solve my issue i want refund from CBD bank.

Thanks and regards

No salary for 2 months
Over working (14 hrs a day)
No day off
No health insurance
No contract signing
No offer letter
Salary cutting for visa payments

VID_20250630_113031.mp4 VID_20250523_150504.mp4

Shein online delivery company withdrawn an amount of AED1459.01 from my account in RAk BANK without my notice.
Name: Francis Ehuren
Account number: 5336050135214731
Phone: 0527470443

I bought one second hand washing machine from this number 0567598933 for 200 dirhams I cost 200 dirhams for the taxi at that time he said that the item is good proper condition and he show me the working after that I bought and work from my home. The water outlet is not proper working and I asked with him that the washing machine is combed but he's refusing to give money back

أتقدم بهذه الشكوى ضد متجر سحر الشرق للعطور، حيث تم إغلاق حسابي منذ أكثر من شهر وكان به رصيد قدره 180 درهم إماراتي، ورغم تواصلي المتكرر مع خدمة العملاء عبر واتساب، لم أتلقَ أي رد مقنع أو حل للمشكلة حتى الآن، وأطالب باسترجاع رصيدي أو إعادة تفعيل الحساب فورًا وتعويضي عن الضرر حيث ان فتره العرض انتهت

0553331743 رقم الهاتف:
Suggestion Details: Dear concern, I have been using e& money application since 5-6 month for my credit cards payment and utilities payment.. on 5 july they have blocked my account for no reason. Untill now its still block. Customer service is not helping to resolve my problem. The problem is I have AED 4800 in their wallet since 5 july. I have family here and they are not returning my funds. Please help me to reslove this issu

Customer name ali
Tel +971 50 187 6678

Documents belonging to the shop were destroyed by the customer

Delivered wrong food item which ordered at 01.24.34pm which we received at 2.07 pm and we call for replacement at 2.17 pm till the time we didn't receive it, when we call them again at 3.20 pm still they didn't send it,

I bought a washing machine from this seller for AED 450. He said the machines are serviced with no faults and gave 1-month warranty. The first machine had issues, and he refused repair or pickup, so I paid transport to return it. He gave me another machine yesterday, and I paid transport again. This new machine also doesn’t work — the panel is dead and cannot wash clothes. I asked for a refund since both machines were faulty, but he refused and said, “Do whatever you want.” I request a full refund.

Dear Potential Candidates,
I am writing to share my experience with Mada International Electromechanical to help inform your decision about pursuing employment with them. I was recruited from India for a draftsman position, with the job offer specifying responsibilities involving AutoCAD. The company provided a 30-day visit visa, with a clear commitment in the offer letter to process an employment visa within 15 days. However, upon arrival, I was assigned the role of a storekeeper in Bida Zayed, which was unrelated to the promised position. Additionally, the employment visa was not processed until the 27th day, leaving insufficient time to complete the transition before my return. Furthermore, the company failed to pay my salary for the work performed, indicating fraudulent practices. Despite assurances of career growth and professional development, these promises were not fulfilled.
I strongly advise candidates to exercise caution and thoroughly verify the terms of employment before joining Mada International Electromechanical, as my experience suggests a significant discrepancy between their commitments and actual practices. This company’s actions point to fraudulent behavior, and potential employees should proceed with extreme caution.

Sincerely,
[THANIKESAN V M]

I placed on order in may and the very time I was checking on their website, I was getting the same update: my order was placed right on the day I was checking and that it will arrive in 2 weeks. Every few days, same story. I called them and the lady had no clue about my order and that they will get back to me by email. The email was saying that they will place the order just then, and that I will get my product by the end of June. So I’ve decided to cancel my order and ask for refund. And I’m waiting for it since 3 months. All I’m getting is the same lame excuses mail with “we are actively working on it”. I believe they are fake and stealing people’s money.

كل يوم يقوم شخص بالاتصال بي من تطبيق كاش ناو ويخبرني بشخص اخذ منهم مبلغ وعليه ان يسدده ربما شخص اعطاهم هاتفي ولكني لم اقم بتسجيل هاتفي معهم لهذا الشخص ويقومون بالاتصال بي كل يوم ويتحدثون بطريقه غير لائق واليوم قام احد الموظفين بالاتصال بي برقم هاتف غير معرف باسم الشركه وتحدث معي باسلوب غير لائق وكان الرقم هو +971503861987 الرجاء اخذ الاجراء اللزم لانهم في قمه الازعاج وعدم الزوق ويقومون بالازعاج في جميع الاوقات الصبح الباكر والمساء منذ اكثر من شهرين وانا لم اخذ منهم شيء لماذا يتحدثو معي رجاء اريد عدم الاتصال بي مره اخري وأزاله رقمي من طرفهم وهو +971562750087

As per inward advice USD 36,910/- was received from insurance company,
- AED 134,834.75 is credited to my account on 19th April.
- Conversion rate applied by FAB is 3.65 (USD TO AED).

The actual USD conversion rate as per UAE central bank site is 3.6725 (this rate is fixed)

- Short credit of AED 717/- to my account.

Kindly explain this shortage.

They can't provide their service and also avoiding my refund.

I order one dji mini 4k drone but when we receive a parcel. One china made airpods is inside

I have paid this company 11500dhs to maje my visa n now they r diing any procedure,bcze he forgot to stamy my visa n now he his blaming past november 2024 he has taken my money n now when i told him to give my money he is blackmaing n torching me thst i will call police or cid they will put u behind the bars or deport u this is not he is doing all this i am stressed out pleaee help me sir
Thankyou

I changed my prescription lens last October 2024. June 25, 2025 the frame was broken. June 28, 2025 I went to Ibn Battuta branch to change it but it’s not available. June 29th I went to Al Reem mall AUH and it’s not available too but they checked in Dalma mall branch and has only one piece but have to pay 400 for the frame because it’s out of warranty and to be able to used the existing lens. I drove right away to Dalma Mall to received the replacement frame. I asked Mr. Marcha the sales rep. that I have decided now to change my prescription lens too which still under warranty but with a different frame. The reason why I want to changed it because if in case my existing frame was broken again I will never be able to use my lens again because this frame is discontinued. So to save money and use my lens warranty as well. But Mr. Marcha said they will changed it only for manufacturer’s defect. Could you please help me regarding this matter because I believe its my right to have it.

From this company I apply for Lithuania work permit visa at February 2024, within one year they can not provide me any documents or work permit. As per our agreement if they are unable to provide work permit within one year. They will refund my full money. After one year finish I was applying for refund. It's already more then three months now they stop response my email, After call their company their behavior was too rude. And not give me any satisfied answer. Please help me to get my money back. I will pay more then 10,500AED.