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119 complaints found
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computer malfunctioning / Requesting for an Replacement

Not Resolved

Dear Noon Customer Support,

I hope this message finds you well. I am writing to formally request a replacement for a faulty computer I recently received/purchased Noon Express from T.Comp

The device, Series Number 103561768359, order NAEH10016143854-1 has been experiencing the following issues: frequent crashes, unresponsive system, and Display malfunction. Despite basic troubleshooting efforts, the problems persist, significantly impacting my ability to work efficiently.

As the unit is still under warranty and within the return/replacement period, I kindly ask for a prompt replacement or guidance on the next steps for processing this request. I am happy to provide any additional details or documentation needed to expedite the process.

Thank you for your prompt attention to this matter. I look forward to your response.

Best regards,
Maurice Camara
+971506580213
Order ID: NAEH10016143854-1


Not giving the refund amount

Priyesh Kannan

2 days ago

2d

Not Resolved

Spryness immigration is a agency recruiting people to Europe country for jobs.
In 27 /10 /22 they have taken a amount of 5250 dirham from my hand and told me within three months they will send confirmation about my job and visa to Europe but after that there is no information about the process or job. Whenever i ask about job or refund they are not giving correct answer.its been around two years now.i have already filled refund form and given them


Fungus on chocolate

Maimoona

3 days ago

3d

Not Resolved

The Ferrero chocolate i purchased from Dubai on eid day.but when my kids opened to it it .it full of fugues.


I have pass the test but the examiner failed me i have proof

Adnan Khan

3 days ago

3d

Not Resolved

Hi
My I have pass the test i fail only one parking last time on thi time in the system and in the video showing this is pass but examiner fail me i have proof this is available in the video and very bad center is Dubai driving centre and also the manager he didn’t even talk to me he tell me go go the what you want iam normal person i want justice


Charges deducted from my account without fulfilling order

Aliya Esbhani

4 days ago

4d

Not Resolved

I had ordered the Careem box service for a package delivery to Sharjah. The order was accepted and 70 aed was taken from my account. I was given the details of the rider and the tracker on the Careem app. 5 mins after I get a call from Careem informing me that they do not deliver to Sharjah and the order had been cancelled and I will be charged 13.6 aed for cancellation and my money would be returned in 7 working days. I was shocked because firstly they accepted the order even though the address clearly stated Sharjah. Secondly while I was on the other phone the rider reached my apartment to pick up the package and both of us had not been informed of the cancellation. Thirdly the sales rep is informing me of cancellation charges when I didn’t even cancel the order. This is completely unacceptable and has caused me a lot of mental distress at 12:15 in the night. The package had to be urgently delivered because my friend had a 5:00 flight. Serious action needs to be taken so that such incidences are not repeated in the future. In a city like dubai where consumer laws are extremely strict it was shocking to experience such distress from a company like Careem


Refund for the food not delivered

Ems14

4 days ago

4d

Not Resolved

They dont want to refund my money even though the food is cancelled and not delivered. They refuse to refund as per them the restaurant already accept and prepare the food, when I check with the restaurant they deny that they accept the order, they dont even receive it in the system, i ordered at 8:46pm and cancelled at 8:46pm also, seconds only when i placed the order. Careem is fraud! Cheaters!


A complete rip off!

Nadine El-Hadad

4 days ago

4d

Not Resolved

I sent Duvet and Pillow along with the covers to get cleaned, they said they will deliver next day, they delivered after 2 days! Every time I followed up they gave me a certain time and never showed up!!!!

After finally I received the items, they smell like smoke and cigarettes and are dirty!!!!

These people should no longer be working!


Harassing and blackmailing

Aneez Abdulkalam

5 days ago

5d

Not Resolved

Am going through hard financial problem i agree and i have pending dues with bank
One of the agent calling me and office with in-proper way with harassment & talking against my family .
Harassing me and talking against my family they don't have rights .
I told them please proceed legally.


Harassment

glorisa zeka

8 days ago

8d

Not Resolved

I rented a car in this company for 5 months. One month before handing over the car i had a minor accident where one car hit me. At that moment i was shocked from the accident because it was my first time that someone hits me and i didn’t took the plate number of the other car because i didn’t knew about it. I told the company about this accident and the first thing they told me is “you have to pay” not even mentioning the insurance , then i asked them “what about the insurance?” She said ohh sorry for misunderstanding there is full insurance but you need to get the report from the police, i asked her “ Do i need to pay anything else if i get the report?” And she said no the insurance will cover.I went to the police , i explained them everything and they told me this is a unknown accident since you don’t have the plate number and you have to pay 420 AED for the report . I send them the report and i asked them again “Is there anything else to pay?” She said no.
After that after 2 days she is sending me a message “ unfortunately you have to pay 263AED because the garage told us that there is a fee.” I was so furious because they said no when i asked them but anyway i didn’t want any problems so i agreed to pay that as well and she said she will split it in half for me to pay it in 2 months. After few days she sends me a message telling me that the fee is 1000 now and they didn’t know that before so i have to pay 1000. Because of them i paid for the report , i paid half of that fee in beginning and now they are threatening me that they will go to the police if i don’t pay and they are not giving me the deposit that i paid in beginning. And i don’t understand where is my fault. They didn’t have any information and instead of saying sorry for that and take the blame, they are throwing everything at me and making me pay more money and keeping my deposit.
And on top of that when i checked the driving licence of the car it was expired.
I really hope you can help me with this issue.
Thank you ☺️


This company is lost or fire My cargo.

Muhammad Rizwan Rizwan

12 days ago

12d

Not Resolved

Super sea cargo company.I cargo my home items through Super sea cargo company.After three month company call me that your cargo is fired though fire .it is totally fraud with me,because company didn't receive my call not give me any answer.


Fake website, Scammers

Sheraz Akhtar

14 days ago

14d

Not Resolved

thwifty.com is fake website, scammers, they take money but never deliver, i order many items but they don't deliver at all. All the support is fake.


Not approving my withdrawal requests

Kapil Dev

15 days ago

15d

Not Resolved

The forex broker globalinvestorfx.com not approving my withdrawal requests and their representatives have stopped responding to my calls and texts.


TH009635103 - No reply on any emails. WANT REFUND ASAP

kashra.zia@gmail.com

15 days ago

15d

Not Resolved

I ordered an item almost 3 months ago. No one replies to my emails. I want my refund ASAP. I have asked for refund multiple times but no one gets back to me from your team. This is really pathetic and absurd. I feel like my money is stolen, definitely never ordering anything ever again. Pls refund my money ASAP


Tax payment after refund

adam saif

18 days ago

18d

Not Resolved

I have paid money to the account number they gave me through Telegram to a company called DOMAIN, and they are demanding that I pay taxes to withdraw it.

Address
Office 317 Yas, Creative Hub, Yas
Island, Abu Dhabi


Air ticket booked from Sharjah to Kannur..flight not fly

ameer mk

18 days ago

18d

Not Resolved

I booked air ticket from sharjah to Kannur. Flight not fly from there. Air India staff send them to Dubai airport after transfer our ticket to terminal 2 . We take taxi from Sharjah airport to Dubai terminal 2 . After arrived here they said seat not available..


Order Items was not delivered

Nathasha Louise

20 days ago

20d

Not Resolved

I order 3 items 6 weeks ago till date it has not been delivered


Restocking fee not disclosed at point of sale

Yusuf Ismail

21 days ago

21d

Not Resolved

We bought a computer monitor. We went home and opened it and put it on the desk and felt it was too big so we went to exchange for smaller monitor the next day and they charged us AED480 penalty. They did not disclose this upfront at sales stage or point of sale stage. It’s dishonest.


Mechin complain

permude rashid Permude

24 days ago

24d

Not Resolved

I put coins inside but not working machine I lost my money...many times I see like same machine problem


Couldn’t procure Dishwasher, agreed to Refund and now nothing

Trent Francis

25 days ago

25d

Not Resolved

I purchased a Dishwasher through Thwifty online. After the delivery date had past and the online website still said procuring, I contacted support.
They didn’t know when it would arrive. After another 2 weeks and multiple emails and requests for a refund and no reply.

They wrote back that they had the item and will get it delivered in 1.5 weeks.
I said No, I wanted a refund, they said they would get the refund processed.
After that, I have not heard anything else from them.


They took the money order and are not delivering it

pardis ghorbani

26 days ago

26d

Not Resolved

They literally stole the money on our order. every week we try to follow up with them on the order and they say you will receive it within a week. it's been 2 months almost and nothing!!


Very bad costumer service

İBRAHİM KAZAR

31 days ago

31d

Not Resolved

The car was returned. It's been 25 days. I paid a deposit of 1,000 dirhams and no one is informing me about this and I request that I be informed when the money will be returned. I send messages on WhatsApp. I send emails. No one responds to my messages or emails.


THEY ARE NOT RESPONDING!!

Dianne Espinosa

55 days ago

55d

Not Resolved

I ordered last February 20 and up until now it's still on processing, they are also not responding!!!!!!!!!


they scammed my deposit

kavi kumar

69 days ago

69d

Not Resolved

so i took a car from them paid the deposit as well for a couple of motnhs, while i returned it, they made me wait in the hall and took the car to basement to perform the inspection. after an hour they mentioned nothing is wrong except a minor dot in the windshield which i never noticed. I said i drove it only in roads in minimal distances, also i cannot see any clear picture where i can clearly see the windshield, when the car was given to me. they didnt have any proof. i said to give me the same clarity pic where they found before and after which they didnt have. they said nothing wrong and i canleave

after a month iasked them about my deposit, they didnt reply, after consecutive mails, they repsonded that they deducted it and i have to pay 2k more. I said i previosly in the mail asked for the explanation for me to take the police report which no one responded and fter multiplt attempts to contact them from my side they are suddenly saying this.


As a company they are obligated to inform me about the things they gonna do with my money, not blindly do things, whle they falsely told me somthing else infront of me while i returned.

moreover i tried to contac tthem multiple times, no body responded..

why to scam money this way


Item not delivered

Dania dahham

95 days ago

95d

Not Resolved

I have been done an ordered, i disnt recive my order, they dont anser the calls.I am really blind and they took the money already.


Rental Scam

Erik Narjas

170 days ago

170d

Not Resolved

Ahmed Talel Bel hajala, citizen of Tunisia, emirates ID : 784-1996- 9836778-9, real estate agent, Scamming many people in Dubai. This is his style :
He made yearly tenancy contract with me ( landlord ) for monthly payment, after first month he stops to pay the rent, he start to creating stories that he is traveling or his bank doesn't works so he not pays. After months of communication and pleasing him to pay, he doesn't care and not pay. I needed to open rental case to evict him, but it takes so much time. You basically loose 6 month of rent and utilities and service charges and lawyer fees and court fees...
Its really crazy situation for investors in Dubai.
Such people should be immediately arrested, because they do really bad name for Dubai and after such situations investors will be afraid to invest in Dubai. Please be careful with such agents and esspesialy this one.
Thank you