I am writing with disappointment regarding my recent experience with FAB Bank. In December 2024, I opened a Tier 2 account through FAB representative, Mr. Srujan, and was informed that, as part of their ongoing promotion, I would receive an iPhone 16 (128 GB). Unfortunately, despite repeated follow-ups, I am yet to receive the promised item—and it has now been 6 months. Now on contacting the customer care team they have closed my complaint without my consent stating the promotion policy has been revised and I am no more eligible as per the new policy in 2025.
This is very frustrating when the representative assured me every month stating I would receive the reward by end of the month and now the representative has resigned from FAB and FAB is not fulfilling the T&C guaranteed my their staff.

I did the return items from SHEIN app and I choose imile delivery to pick up my items but more than one week no body come to pick it up it’s 10 items 500 AED. Really it’s no acceptable

We purchased a air cooler on 26-06-2025 and just in 3 days after its main board not working and now we came back to shop they are asking for extra money for parts as it’s only been 4 days working it’s faulty

I paid for Umrah package to this company last Ramadan,they only gave me visa and one way ticket to Jeddah. They didn't send me return ticket from Makkah to Dubai and also I had to pay for hotel stay and transportation from jeddah to Madina. I paid 4300aed which was supposed to cater for everything! Now they don't even want to refund my money.

Salam!
I have rented a car from HMA superior rent a car LLC and the rate they charged me was 60 dirhams per day for four days (240+1000 dirhams security), upon expiry I asked for 10 more days of rental lease and they charged me 110 dirhams per day so I paid 1122 dirhams for next 10 days. Now when I asked for another 10 days renewal, they have asked for 180 dirhams per day (1800 dirhams). The car has check engine sign on, axle faulty and tyres are almost flat, which I did complain to them about on call but they said it's nothing and continue using it. The back glass is completely wrapped in some paper that makes it impossible to see through it, I nearly had two accidents because of this and drove around with a lot of difficuly. On top of all these issues they tried extorting extra money from me.
Kindly look into this issue
Thank you
Ozair Bari

My company Rabab not give me my passport please help i am back to my country home

Dear team hope you are doing well
myself wasiullah siddique I would like to request that I have send one of the sea cargo by Dr courier cargo on 11 April 2025 they told me that it will deliver within 45 days but still they didn't deliver after asking they are saying it is in clearance hence I would like to request u please do the needful
there contact no is +971 50 887 1250
thanks
hope will get a positive response

We had booked paradise on sea floating restaurant, On [07/06/2025 at 7:00pm cruise timing], I, along with several other patrons, experienced what I believe to be a fraudulent attempt on the part of this establishment. [We had paid them 523 AED and we didnt get any service they mentioned while booking and they even there was no any space to sit inside while traveling while crusing nor any food )
I understand the importance of reporting such incidents to maintain the integrity of ensure the safety of consumers. I believe this matter warrants investigation, as it poses a risk not only to individuals but also to the community.

I have included any relevant documents and evidence that may assist in your inquiry. These documents include [list any attached documents, such as receipts, photos, or witness statements].

Thank you for your attention to this serious matter. I look forward to your prompt response and any updates regarding the investigation and i would like get my refund on approval of this complaint .

Sincerely,

Hi
I bought bag after seeing Instagram post. Because the quality is very poor
When I asked for exchange of product he said okay but he asked for extra money I agreed to pay for it for delivery . We agreed to pay money . We selected another bag it has been more than two weeks . They are not exchanging . They postponing the order saying different reason each time. When I said I will complain in consumer service. He asked me to do it.

I am writing to express my concern regarding the early departure of Flight Flight Number- IX-436 scheduled from Dubai international airport to Kochi international airport [05/06/2025].

According to the itinerary provided at the time of booking, the departure time was 5pm. However, I arrived at the airport well ahead of schedule and was informed that the flight had already departed earlier than the scheduled time. This caused me to miss the flight despite being on time based on the provided details.

This situation has caused significant inconvenience, and I kindly request your assistance in the following:

An explanation for the early takeoff.

Compensation or rebooking options, if applicable.

Any supporting documentation required for follow-up.


Please find my flight booking details below for your reference:

Passenger Name: Rohan KS

Booking Reference Number: 250603492478

Flight Number: IX- 436

Date of Travel: 05/06/2025


I would appreciate a prompt response regarding this matter. Please feel free to reach out to me at rohanksabu@gmail.com or 0567463546 if any further details are needed.

Dear Team,
We regularly order on Deliveroo and many times is happened that some items are not delivered, while they refuse to reimburse them..
I have contacted the customer service on the live chat, however they just keep copy pasting the same generic messages, even without reading nor responding to my questions/messages.
It has been 30 minutes now that they keep copy pasting the same 3 messages.
This is not the first time that I have this issue with Deliveroo and I believe it’s worth highlighting it.
Thank you in advance for your support and consideration.
Best regards,
Myriam Layachi

April 17 2025 i call one company Right direction rent a car llc. I take the car and i pay 1750 aed and 1000aed for deposit 750for car rent i already off hire the car on april 29 2015 just for 2weeks. They told me i will get me deposit within a month ok i agree to them after almost 1month finsh i call them and message them thrue whats up they siad they will give back my deposit.. but untill now i dint get my deposit even reply for my message they ignore now not answering my call ... I check also the google reviews there a lot of compalin about deposit not being return...

I bought asus brand laptop in Lulu Hypermarket 2 days ago. But Im not satisfy with the laptop and it seems its getting heated when I started to open it.

On May 5th, 2025, my iPhone screen cracked, so I took it to the Apple Store for repair. I was informed that the repair would take approximately one week. They also advised against installing a non-original screen, as it would not be compatible with the phone and features such as Face ID would not function properly.

Due to the delay, I visited MINUTES at the Mall of the Emirates in search of a quicker solution. I specifically requested an original screen replacement. I was offered two options: a non-original screen for AED 300 and an original one for AED 700. I insisted on the original screen. They confirmed the installation of the original screen, applied a screen protector, and provided a one-year warranty.

However, upon returning home, the screen displayed only green and blue colors and became unresponsive. I was unable to enter a passcode or activate Face ID.

I returned to the store the following day under the terms of the warranty. Despite the issue clearly being covered, I was asked to pay an additional AED 700 to fix it—contradicting the warranty agreement.

I am seeking your assistance in resolving this matter and ensuring that the necessary repairs are carried out without any additional charges, in line with the warranty provided.

Thank you for your support, and I look forward to your prompt response and your assistance to have my right back.

My normal bill with DU postpaid should be 575.4 dirhams every month which is for the iphone unit at 428 plus postpaid mobile plan for 120 aed. Total of 548 plus VAT which is a total of 575.4 monthly. What is happening is I am getting charge again for another 428 dirhams and that is why my bill total is 1003.4 dirhams. I have been facing this issue from December of 2024 and reporting this concern every end of the month to DU but no definite resolution up to now. I am only getting the same reply of we will forward the issue to the concern department or we will address the issue and resolve this issue. This is really frustrating since I need to report this issue every month and then provide again all the details of the issue with all the relevant information of my account and concern. I am hoping someone can help me on this concern.

The sales agent from FAB called me to get a credit card and he said that I will get an iPhone or reward points to cash out that is worth 5,000 AED. He said I can choose between the two options and I said that i want the cash. Now the bank is telling me that I can get only the phone so this was a false promise and I submit a complaint the said it will tale 3 days and it has been 2 weeks with no resolution. I have a screen shot from whatsapp conversation with the agent saying that I can choose either points or the phone

I am writing to formally lodge a complaint against a Aston cargo company that collected my goods in November 2024 for international shipment but has failed to deliver them to date. Despite numerous follow-ups, there has been no update, no delivery, and no response from their side.

The company is completely unresponsive to all forms of communication, including phone calls and WhatsApp messages. This behavior not only reflects poor customer service but also raises serious concerns about fraud and breach of trust.

I suspect that this might be a case of intentional fraud, and therefore, I request that the name of the cargo company's manager be immediately added to the UAE Exit Control List (ECL) to prevent him from leaving the country until this matter is resolved and accountability is ensured.



The company is completely unresponsive to all forms of communication, including phone calls and WhatsApp messages. This behavior not only reflects poor customer service but also raises serious concerns about fraud and breach of trust.

I suspect that this might be a case of intentional fraud, and therefore, I request that the name of the cargo company's manager be immediately added to the UAE Exit Control List (ECL) to prevent him from leaving the country until this matter is resolved and accountability is ensured.

1. Releasing date was delayed for 2 weeks +
2. Vehicle year we want was 2023 model but given 2021.
3. Vehicle has so much defects FOB key not being detected / Steering wheel column defective as well

I bought T Shirt from U.S.POLO ASSN 20 May 2025 I requested to refund the amount 199 AED but the shop manager is refusing to refund he would only accept to change
Can you please intervene to assist
Mobile number 050 784 1870
Yousef Salhah

I booked a plot in manama ajman from kings real estate, they asked me to pay an advance of 2000 dh for booking which is refundable amount, after few days they told me that this plot is not available and i can take back my money, but now they are refusing to give me back my money, i have visited their office messaged them many time but they are not answering
Kindly check with them

This agreement was made before the rental period began, and I had clearly informed the company in advance that I required the vehicle for a full 14-day duration. However, after the rental began and a few days had passed, the company unilaterally changed the pricing, citing Eid holidays as the reason. They are now demanding a higher rate for the remaining days, which was not part of the original agreement.

I asked for a ice cream flavour , despite of the ice cream being there he refused to give it to me and said that its not for you it is an tea staal located in DIP in a mall named as nasmat al madina

I’ll guide you through the steps to take if you've fallen victim to a fake agency in the UAE, particularly those offering fraudulent Europe work permits.
#fake #workpermit
File No: AG001110723
Dear Consumer Protection Team,
I am filing a complaint archadius Global Connect Visa Services fraudulent activities.Ipaid 3500AED
1ST : 2000 AEd 2ND :1000 AED 3RD :500 AED for a Lithuanian work permit, details:Website:www.archdius.com Email:info@archadius.com
*Phone:* +971585770914,+971 58 538 8577 Address: al-wahda commercial Tower, 20th floor auh Abu Dhabi UAE Despite contacting the company, I received no resolution. I've been advised by Abu Dhabi Police to escalate this issue to you.Attachments:Agreement
Proof of payments Fake offer letter Correspondence with thecompany I request your assistance to:1.Investigate the company's fraudulent activities
2. Facilitate a refund of 3500AED
3. Take actions to prevent further fraud
Thank you

VID_20240708_150148.mp4 VID_20240505_150001.mp4

We send a cargo to Pakistan through the mentioned company on February 14, 2025. This did not reach on committed time and the company is no more reachable to know about the status.

20 may 2025 i got mail regarding the job interview. Interview date was 21st May 2025.
They said if you want job you need to pay 550 aed and they said we will give job interview under 8 days. After 8 days if you didnt got job your money will be refundable.24 may they send me job location but when i contact to senior staff in job location they said there is no vacancy and we didn't post any vacancy may be they are scammers. 26 may go in consultant office i told him give me my money back i dont want to continue because its fake. They refuse they said directly we will not give you do whatever you want to do.I have 550 aed receipt also.