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146 complaints found
Page 1 of 6

Refund

gabriela popescu

6 hours ago

6h

Not Resolved

Hello,with regards of my yesterday complaint ,payment was done 29 April,delivery 7 to 10 days,then they changed to 12 then I haven’t heard from them ,they never answered my calls ,neither my messages,because I couldn’t stay without shoe cabinet for so long,especially they never answered,they never updated me,now they say will be delivered tomorrow.There is no negotiation here,I post this complaint only for refund,I the amount the stress they caused by playing me as a fool ,I can’t tolerate that .Plz as you approved yesterday refund,call them and tell them to proceed refund


Unable to contact customer service fro item return

zahraa essam hanafy

yesterday

1d

Not Resolved

قمت بشراء مسك غزال من الموقع الإلكتروني واستلمته بتاريخ انتاج اغسطس ٢٠٢٢ وانتهاء ب اغسطس ٢٠٢٥
اردت ارجاع المنتج لقرب أنتهاء صلاحيته ولكن الموقع لا يعمل في حاله ارجاع الطلب لا يمكن ادخال بيانات الطلب باي شكل حاولت الاتصال بخدمه العملاء لمده يومين لا احد يرد ، حاولت ان اقوم بارجاع الطلب عن طريق المتاجر نفسها قيل لي يجب ان اعيده اونلاين فقط


Refund

gabriela popescu

yesterday

1d

Not Resolved

I paid for this product on 29 April and never got it,they don’t answer my calls neither messages,at this point I only need my refund for all the inconvenience they caused and stress


Refuse to process visa

Munir Hassen

yesterday

1d

Not Resolved

I have give her 11,000 AED deposits to process employment visa for my friends, then she is still not completed and delayed they get violation for over 1month.


Undelivered Cargo

Muhammad Sajid

yesterday

1d

Not Resolved

I am writing to formally file a complaint against a cargo company named Qasr Muwailah Cargo & Packing Services, based in Sharjah, UAE.

I sent a shipment to Karachi, Pakistan on 14th February 2025 through this company. I was informed that the delivery time would be approximately 35 days. However, it has now been over 3 months, and the cargo has still not been delivered.

I have made several attempts to contact the company at their registered number +971 54 469 3046, but they have stopped responding to my calls and messages.

The cargo included clothes, electronics, and other general household items.


Order always delay

М К

2 days ago

2d

Not Resolved

I order item they show i receive in 15 days after 15 days they cansel some of them and say you will receive in 7 days and after finally they said i will receive after 40 days , its not good service at all 5 chocolate i have to wait around 60 days where is warranty what they will sai after maybe again will be,delay i not tryst this website anymore and,not recommended this any one


Fraud

ali khan

2 days ago

2d

Not Resolved

This company have my website credentials before it was going good after they stop replying and my website im not able to renew i have all the documents with me that im the owner of company
This guy never reply and im following up from past 3 months now


Legal notice

Shama Bilakhia

3 days ago

3d

Not Resolved

Hello there

I have had a dispute with etisalat and its been a year not resolving the issue
Now they have asked me to pay 4000 Aed within 5 days and sent a legal notice
I have complained in TDRA already, however etisalat called me regarding that saying that i have to pay the amount so there is real solution to it
Can someone please help me
I wanna know why they don’t have time to listen to my issue with the wifi router earlier and now without any breakdown of the charges they are asking me to pay


Online order

Chetan Bist

4 days ago

4d

Not Resolved

Sir I am chakra bist sir I before one pice laptop online order 05/05/025 ok this people order delivery but not same order delivery . This people delivery chromebook I no need tis item . I need return parcel now. Chenge parcel . Help me ok


Refund

Ankita Gohil

4 days ago

4d

Not Resolved

Dear team,

I would like to raise a complain against Restart Fitness Gymnasium at Oud Metha. I paid 2500 for my services of personal training and yoga sessions. After 4 sessions of my Personal training they suddenly discontinued the services on 1st April and did not update on my trainings and yoga sessions. Upon asking for my refund, Mr Fazil the Gym owner confirmed and committed to pay the refund of 1935 AED. When I started following up, there was no response, when personally went to meet the Manager to ask about my refund, Mr Nazir was misbehaving and yelling that he cannot help on this matter, also they mentioned that they won’t refund. Till today there were no services provided also no response along with no refund.

I would need your urgent assistance to this matter as it’s been 48 days my money seems to be stuck. Please let me know if any documentation or proof needed.

Thank you
Ankita


Take my car and not fixing from 4 months

Mubeen Malik

5 days ago

5d

Not Resolved

With due respect sir. Assalam o alaikum. My car was in the parking out side my business someone hits it and because he is wrong so the police guy give him fine and tell me to go to insurance company they wil fix it. When next day i went there, one of the person apply the case and asked me to go to your garage and give quotation how much it cost for repair if i fix by my self and they give me money. I used to service my car from the ford company because this car is mustang sports car made by ford and they also have my records. I pay 2000 for inspection and 150 for the mail of quotation. When i sent them they told me we can give you 1500 so it means i need to pay more extra 650 and also fix my car by my self. So i tell them to repair it where they can. Then 10 days they sent me one garage in al ain sanaiya to inspect it again but most of the time garage guy are not there and even they dont have the pull over jeck for sports car then they sent my car to emirates transportation conpany to fix. I give them maybe more then 3 month they not even fix plus also hit my car from back side during driving.. i dont know why they driving or where. And now they paint my car another colour and said to me the colour is not available in the market so we cannot do anything.. since this the company is paying me 6000 but the car they destroyed it now the colour is changed from the right side of back and now even they are not fixing and only giving me 6000 but now it will gonna be paint all and again stickers required so please sir help me in this case the are not even bother or give any rental car.. im going to my work in taxes from 4 months no one is helping me in this case even in sanadak also i put complain but they even dont ask or tell me and closed the case


Membership Cancellation

camilo.dxb

5 days ago

5d

Not Resolved

I got a membership 6 months packages monthly payments, when i got the package the seller to convince me told me I can cancel the membership before 6 months if i want. Now i can't afford anymore the payments because im struggling financially,i took my right to cancel the membership but they denied, only they accept cancel with a flight ticket to my country


No refund since 4 months

Nithin Vincent

10 days ago

10d

Not Resolved

I ordered 2 cakes through thwifty.com and i cancelled that order next day after seeing the reviews of the site. Since 4 months asking for my refund. They are telling different dates. More than that refund amount i spend for calling them. Still i didn’t get my money back. Irresponsible firm. Even no replys for the mails also.


Deport

Ibad Rehman

11 days ago

11d

Not Resolved

I have visa so dubai police deport me so he is not show me reason


Selling short expiry priduct without wrting details

vandana verma

11 days ago

11d

Not Resolved

I bought Hershsys cocoa powder.no whete in description it was eritten that it was expiring soon.they said they cant return as its non returnable .
They should mention while selling that uts near expiry product helping buyer make a decesion during online purchase


Cancel my lebar contract

Not Resolved

I call my company but they not respond me so my visa Grace period finish 08/05/2025 so I won't exit before our sty please.


Pioneer almadina

Bharat Babu

18 days ago

18d

Not Resolved

Maine ek phone kharida tha vah ek mahina ka andar kharab ho gaya ek sal ka warranty hai main warranty ke liye Gaya 15 din mein tumhara phone band kar wapas aaega Main chahta Hun ki mera phone jaldi mile एक-दो din ke andar banaake


Mac book defect battery

Zainab Motala

18 days ago

18d

Not Resolved

I bought my MacBook Air M2 (Model A2681) 1.5 years ago. The battery recently swelled during normal daily use (mainly streaming at home). I contacted Apple Support immediately when the issue occurred, but they said it’s not under warranty and refused to help.

For safety, I replaced the battery myself but kept the original swollen one. I believe this is a battery defect and a serious safety concern, and I’m requesting support or compensation.


Graduity

Padam Thapa

20 days ago

20d

Not Resolved

I had been working at jtw technical service llc since 2021 october 23 to 2025 april 28.i already resign right now.and my boss told me i will pay your graduity end of month but he did not allow me stay at accomodation he removed me from room april 28.now i always enquiry about may graduity he didn,t respont my call,message.even thogh he didn,t provide me 2 years vacancy basic salary too.


Didn't solve my problems doing fraud with me

Walid Sagar

21 days ago

21d

Not Resolved

Hi
I reached many time to the deem finance customer to resolves my problem but they hold me and said we'll send to email and put every month's extra charges without credit card using if i can't payment they'll put fine and more extras charges i already paid alot event they didn't closed my card i request for that also please i need help otherwise they'll put more and more changes doing fraud with the customers. Thanks


Fraud for accepting warrantee

ahmedr03

24 days ago

24d

Not Resolved

To the Xiaomi Customer Support and Legal Team,

I am writing to formally express my serious concerns regarding the recent handling of my REDMI NOTE 13 (IMEI No: 869398077827549) service request.

This is not about the repair cost — I am more than willing to pay to have the device fixed. However, I am extremely disappointed with the way this issue has been handled, and I feel it reflects a troubling practice of dismissing customer concerns and avoiding warranty responsibilities.

When I submitted my phone for repair, it was in excellent condition. The device was well protected with a tempered glass screen guard and a cover. The screen stopped working while charging, with no incident of water damage or accidental drop. At the time of handover, there was only a minor scratch on the body and tempered glass, which clearly has no connection to the display issue.

To now be told that the warranty is void due to internal damage — allegedly caused by a drop or liquid — is both unacceptable and unsubstantiated. It gives the impression that internal damage is being claimed without proper proof and that the service team is trying to shift responsibility by creating justifications post-submission.

I urge Xiaomi and the legal team to look into this matter seriously. This feels like an attempt to deny rightful warranty coverage, and it reflects poorly on your commitment to customer service and integrity. I request that the device be re-evaluated fairly, and that this case be handled with the seriousness it deserves.

I look forward to your prompt and responsible action on this matter.


Sincerely Regards,


Take money from my account without my permission

Rasiq Vr

24 days ago

24d

Not Resolved

I got a message that Noon ae debit 25 aed from my account. Without my permission.


With out eny oder deduct money from my acount

amal

24 days ago

24d

Not Resolved

With out known take money from my acount


Took my cash

akheel rasheed

28 days ago

28d

Not Resolved

This man pretended to be a harbor real estate agent and took my cash as an advance payment for a 1BHK apartment. It has been three months, and he is no longer responding to my calls or messages. He has even blocked my number, so I can no longer reach him.

His name is Mohammed Walid
Phone number- 0555070170


Order Cancelled by them and not refunding

Rajeev Kumar

29 days ago

29d

Not Resolved

Placed an order for an interactive TV on 28Feb25 and the payment was taken, they cancelled the order on the same day, saying the item was no longer available, and the refund will be done 7-10 days. Since then I have been following up through their chat, their phones dont work. Every time they say 24-48 hours to come back and never come back. Now recently upon chatting they lied that they had already informed me earlier about some payment gateway failure and they need my account details, which I provided two times, and tthey said it will be refunded in 3 days, now it has been 2 weeks and they are still saying it will take another 10-15 days