Commercial Bank of Dubai - Head Office
File a complaint

-

/5

Complaints: 1

Commercial Bank of Dubai - Head Office

-

0

-

Commercial Bank of Dubai - Head Office

Fraud disputed

ibrahim0

7 days ago

7d

Not Resolved

On sunday 06 july 2025 i got fraud from my card was deducted 662 dirhams. When i was logging in in my CBD mobile App it ask for my card number and security code. When i try the amount was deducted from my card. Then i raise complain to CBD customer care.
Today monday 21st 2025 CBD customer service replied me that i have shared the OTP and they cannot refund the amount. But i am sure i didnt get the OTP and also i didnt share any OTP.
Kindly i request to solve my issue i want refund from CBD bank.

Thanks and regards


Commercial Bank of Dubai - Head Office

-

/5

Commercial Bank of Dubai - Head Office

Commercial Bank of Dubai - Head Office

0

-