My name is regina balucanag domingo and have rented a car through Tamam from march 3-8 https://www.tamamcarrental.ae/ https://www.instagram.com/tamam_car_rental?igsh=MXY1b2p0MmlvMG5vdg== and deposited 1000aed cash aside from the rental payment however no refund is done until now. They seldom response and almost leave you with hope when you reach them. Very poor service and no interest to response despite of relentlessly reaching all of their phone numbers DRIVER +971 52 916 9906 SALES +971 52 673 0925 MAIN +971 52 362 1308 FINANCE +971 52 779 5330. I have attempted to extend my rent at the time however they mentioned that they are only accepting new customers to get more deposits. I have the receipts on the cash transaction. I would like to formally raise a complain so they do not scam other residents especially tourists.

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This agreement was made before the rental period began, and I had clearly informed the company in advance that I required the vehicle for a full 14-day duration. However, after the rental began and a few days had passed, the company unilaterally changed the pricing, citing Eid holidays as the reason. They are now demanding a higher rate for the remaining days, which was not part of the original agreement.