We bought a computer monitor. We went home and opened it and put it on the desk and felt it was too big so we went to exchange for smaller monitor the next day and they charged us AED480 penalty. They did not disclose this upfront at sales stage or point of sale stage. It’s dishonest.

We bought an AC (FRIGIDAIRE) and bought extended warranty till 2026. The AC is not functioning from last Saturday and raise the complaint on last Saund ay. They said within 3 working days technicians will come and repair it. Till today (17-07-2024) no one came. It’s summer and heat is unbelievable. My family with kids are suffering horribly even after spending so much on this product. So please help us to resolve this issue ASAP. And if the extended warranty is a scam for looting money from customers please take action against it. Yours respectfully, Jithesh. Mobile No. 0508713871