Placed an order for an interactive TV on 28Feb25 and the payment was taken, they cancelled the order on the same day, saying the item was no longer available, and the refund will be done 7-10 days. Since then I have been following up through their chat, their phones dont work. Every time they say 24-48 hours to come back and never come back. Now recently upon chatting they lied that they had already informed me earlier about some payment gateway failure and they need my account details, which I provided two times, and tthey said it will be refunded in 3 days, now it has been 2 weeks and they are still saying it will take another 10-15 days

I ordered an item almost 3 months ago. No one replies to my emails. I want my refund ASAP. I have asked for refund multiple times but no one gets back to me from your team. This is really pathetic and absurd. I feel like my money is stolen, definitely never ordering anything ever again. Pls refund my money ASAP

I order 3 items 6 weeks ago till date it has not been delivered

I purchased a Dishwasher through Thwifty online. After the delivery date had past and the online website still said procuring, I contacted support.
They didn’t know when it would arrive. After another 2 weeks and multiple emails and requests for a refund and no reply.

They wrote back that they had the item and will get it delivered in 1.5 weeks.
I said No, I wanted a refund, they said they would get the refund processed.
After that, I have not heard anything else from them.

They literally stole the money on our order. every week we try to follow up with them on the order and they say you will receive it within a week. it's been 2 months almost and nothing!!