I order an item through this store and didn’t receive it within a month, so i requested a refund, and didn’t get it yet. They are just keep on promising every 2 days that they will do it, but no refund was done till now since 29th of October.

On 22 April 2025, I placed an order with Thwifty for an incorrect item, which I cancelled immediately and received confirmation of cancellation. The refund was promised to be processed within 7–10 days; however, it has not been issued. Despite numerous follow-up emails and repeated assurances that my case is being reviewed and will be resolved soon, no refund has been received to date.

Made a purchase back in May this year. Shipment date was not met twice and hence, asked for a refund. It has now been five months and despite many follow ups, no refund has been received.

I have placed the order on 26th September after a week I received an email saying the item is out of stock. I asked for the refund wherein I was assured I will be get the refund in 10-15 days . One month has already passed I still didn’t get my refund. They are such a scammers . My tabby payment for the item is over my head now for the product I didn’t receive 😣 it’s really frustrating and disappointing experience I have had.

Do not order from Thwifty. They are scammers. i paid for 3 items over AED 4000, its been few months,, still they did not deliver the items. i requested for refund, they dont anwer to my email. once in a while they send this fake email, stating that the order is under process. this company is complete scammers. do not order from them.