I havent answer the call of the rider coz Im at work and there is no signal and when I got home I call the rider and said just call to costumer service. They said there is nothing can do about my order and there is no refund. In my side its totally unfair I paid for 780dhs and they just dispose my order.

Dear Team,
We regularly order on Deliveroo and many times is happened that some items are not delivered, while they refuse to reimburse them..
I have contacted the customer service on the live chat, however they just keep copy pasting the same generic messages, even without reading nor responding to my questions/messages.
It has been 30 minutes now that they keep copy pasting the same 3 messages.
This is not the first time that I have this issue with Deliveroo and I believe it’s worth highlighting it.
Thank you in advance for your support and consideration.
Best regards,
Myriam Layachi

Scooter no sharjah 6342 driver, not riding well in road, when I driving my car he's behind me to rush mood, keep contionious horn. After that I am asking to wait, he's argueingme. Similar hes asking me you dont know how to drive in the road and misbehave me.