I ordered an item from vreal fashion and was out for delivery on time which is after a day i ordered this courier services reached me out the next day that my item is out of delivery i was expecting it that day because i sent my location pin via Whatsapp but still no parcel received that same day. The next day i received another message saying it is out of delivery likewise i sent my pin location so i was expecting again my parcel and around 9pm i received a call from the rider saying he cant deliver that day because of some broken tire issue so i said its fine he can deliver the next day. So another day has pass still no parcel received someone called me again from the services saying they having trouble on their delivery schedules which again i understand and they told me they will assure the next day they will deliver my item and this will be their priority and until now no one from the received me out and still i havent received my item this is very unacceptable i understand that there are delays but atleast they reached me out.