i brought a apple adapter it don't have a tdra sticker and it's fake

I am filing this formal complaint regarding the unauthorized and severely delayed cancellation of my confirmed and paid order (ID: NAEHA0059739474).
I placed this order on October 22, 2025, with an expected delivery date of November 3, 2025. Despite the order being confirmed for over two weeks, the platform/seller failed to meet the delivery timeline.
The eventual cancellation was executed even later, on November 8, 2025, at 11:31 PM. This last-minute cancellation, six days after the promised delivery date, constitutes a significant breach of contract and an unacceptable failure of service.
Critical Consequence and Mental Pressure
The items in this order were urgently required for my child's performance. The seller's failure to deliver by November 3rd, followed by this abrupt cancellation on November 8th, has resulted in a direct, tangible loss: my child is now unable to perform as planned.
This entire sequence of events—the delay, the failure to inform, and the eleventh-hour cancellation—has caused me considerable mental pressure, stress, and inconvenience. I am now forced to scramble and personally source these critical items immediately, imposing an undue burden on me due to the platform's negligence.

I have ordered 2 products from Noon and on both occasions they have deliberately sent the wrong item.
I have ordered Acuvue Oasys contact lenses with the prescription of +5.25. On the first occasion they sent -10.0 prescription and on the second occasion they sent -5.25. I have contacted them with the proof of their fraudulent actions and they are failing to reply.

20251020_065102.heic

I ordered one mattress from noon application
The order was marked as delivered however i didnt receive my order and i have contacted noon they said its already delivered
I told them again nothing received no one contacted me for the delivery on whats app or call or anything


Order number
Item ID NAEH90098864124-1
Mobile number :0569016530
Name mohamed emam

plss change my prodect