Dear sir ma'am we are sending cargo or parcel this global connect logistics cargo on May,01,2025 we are hoping that my parcel is there already in nepal because they said there is custom clearance we understand they said maximum 1month only now already 3months we call and follow up yesterday about tracking number this company refuse to gave no my husband already in nepal and hed checking my cargo in nepal customs but my parcel is not there they are lying to me and my husband and this company is asking additional charges which is we gave money per kg already that may 1 whey take my parcel my baby infant is waiting for that formula milk because she don't want drink another milk we are hoping that my parcel already in nepal but lying us only he did not send my parcel and asking additional charges after 3month we are already stress because of this they need to gave valid reason and compensation to me for causing stress and Hussle wasting my time and they are lying only