I gave my Car (Dubai H 67343) to 800CarGuru for repair and it has to go for RTA passing. The responsible per, Nasir said that I need to pay first to start the process, that’s a fake statement and he promised that it will be done within 2 days. I submitted my car on Monday so Tuesday evening I was supposed to get my car but today is Friday and still I have not received my car. The person do no reply to my message and calls. Their customer service is also not responding. I tried talking to management and raised a complaint on their app but I did not receive any response.

For my job, everyday I need to go many places and due to their irresponsible behavior I am loosing a lot of money on taxis and feeling disturbed mentally.

I am requesting for action against the company and people who are cheating customer.

We gave car for major service , tge garage cane back to us with a AED 4000 quotation. Inspite of denying to go ahead with the proposed quote the service agent Ali forced us to take the package else our life will be in danger. We agreed and they delayed the delivery of car. The next day they asked more money and said more parts need to be changed. Finally 800carguru delivered the car . When my wife drove the car with my 1 year old just to drop him to the park smoke started to come and burning smell too. The garage didn't bother to send recovery for the car so we arranged for recovery and sent it to another mechanic. He confirmed the belt tensioner was not changed as mentioned in the invoice and there were too found inside the engine. Also the oil was not refilled in major service which lead to metal shavings found in the differential. There are 100s of reviews on Google saying the same thing about these guys. Plz do something so others are not scammed and wet get our money back

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