I gave my Car (Dubai H 67343) to 800CarGuru for repair and it has to go for RTA passing. The responsible per, Nasir said that I need to pay first to start the process, that’s a fake statement and he promised that it will be done within 2 days. I submitted my car on Monday so Tuesday evening I was supposed to get my car but today is Friday and still I have not received my car. The person do no reply to my message and calls. Their customer service is also not responding. I tried talking to management and raised a complaint on their app but I did not receive any response.

For my job, everyday I need to go many places and due to their irresponsible behavior I am loosing a lot of money on taxis and feeling disturbed mentally.

I am requesting for action against the company and people who are cheating customer.