I booked a taxi and waited a long time, but the captain didn’t move from his location. I sent a message and even tried calling him, but he didn’t respond. At first, I thought maybe he was just busy, but then I saw he was actually going farther away instead of coming toward me. I waited until I had no choice but to cancel the booking. I don’t understand—what’s the purpose of giving the captain's contact number and chat box if he won’t use them to communicate? Honestly, I felt really frustrated. I hope Careem takes action taxi number 10258 Red Roof Toyota Camry Hybrid