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Complaints: 4

Amazon

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Amazon

Refusing to take back the item

shahfah

114 days ago

114d

Not Resolved

I have ordered a tv screen for my car on july 1 via amazon by paying 2473.92aed along with 10aed shipping charges. Once I recieved it I’ve tried to get it fixed but the audio was not working as it was a defective one. When I contacted the amazon they are asking me to bear the return expense 600aed which is 60 times of what I’ve paid initially. When I contacted the amazon again they said they’ll only refund the shipping amount as amazon gift card which wont be usefull for me. My money is stuck and there is no resolution.

Please kindly help me with this situation


Fraudulent Delivery from Amazon

niyuck

116 days ago

116d

Not Resolved

As per my order, I was supposed to receive a Samsung A55 phone. However, the package contained a power bank inside a Samsung A55 box. This is clearly a case of fraudulent delivery.


Expired product

Muneer1212

122 days ago

122d

Not Resolved

I received ordered R1 Bcaa and Amazon delivered me expired product and expired in 09 Aug 2023


Product catches fire

loubna

123 days ago

123d

Not Resolved

I bought a product from amazon. Order dated 13th June 2024
Product name: RED by Kiss 3000 Ceramic Stand Hood Dryer with Digital Timer
Brand: red by kiss
Order no. 407-6592350-6709144

The hair dryer which I bought on the above mentioned item just caught fire on my very first use which was tonight.
I had an infant in my arms while using the stand dryer, it just started heating up and smoke went out and started to burn,  the house was full of smoke and the plastic was melting ! 
I am still shocked and terrified of what happened
I called amazon team and they asked me to return it othetwise no refund will be issued.

As u can see in the video the product have melted so I am not sure what can be returned except for the stand ! 
I need to file an official complain regarding the product as it is 100% not safe to use and should be recalled !


Amazon

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Amazon

Amazon

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