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178 complaints found
Page 5 of 8

Not getting back refund money

Muhammad Makkool

321 days ago

321d

Not Resolved

July 1st week I gave 2000 dhs for my wife visa process , i wait 2 weeks still they didn't process visa. So i request refund on last week . Untill now they didn't give back and responding my call and whats app text.


Refunding my Cash

Mhae

321 days ago

321d

Not Resolved

Im applying to their agencies and they agreed to provide work for me and. The HR who conducted interview with me he ask money for my unifor he got 1500 and 200 dirham so total of 1700 dirham he said that after 3 days he will provide work for me. And we have letter agreement 12 days if the applicant does not receive any company location for an interview the paid amount is 100% refundable. And now i already finished my 12 days and i didn't received jobs from them and what i did is i canceled my application with them. And until now they dont yet return my money.


Menu is showing but charging different then menu prices

Sujata Udasi

321 days ago

321d

Not Resolved

I have cane here from 34km just to see their menu and when I reached here they were asking extra money for the sides which was showing in the picture and menu as a price of 00 Aed. And they are charging the prices which are not mentioned in the menu


Terminated My account

MUAZZAM KALAVE

321 days ago

321d

Not Resolved

Dear All,
Good Day.

I was invested USD 600 to Finotive Martkes LLC. Started Trading and were giving 55% share from my weekly profits. Suddenly they terminated my account stating that i break the rule. They do not have any evidence what rule i broke. They took my profit of USD 400 + USD 600 my investmet.

Kindly do the neesful

Thanks & Regards
Muazzam Kalave
00971581843596


3 years Late handover and badly built apartments

Mel Food guide

321 days ago

321d

Not Resolved

Beware of dealing with texture properties. They handover the property late (3 years to be exact) took them to court. And it’s been 5 years and we apparently won the case. But the court still haven’t given our loss in property valuation. They apparently freezes accounts and business. Yeah right, if anything the government works with these shonky businesses. They are untouchable.


Fraudulent Delivery from Amazon

niyuck

321 days ago

321d

Not Resolved

As per my order, I was supposed to receive a Samsung A55 phone. However, the package contained a power bank inside a Samsung A55 box. This is clearly a case of fraudulent delivery.


Scammed by people

arooj

321 days ago

321d

Not Resolved

I want to send an account of scammer on whose account i transfered money they asked me to.deposit


Scammed

Dinesh Bajgain

321 days ago

321d

Not Resolved

I got a platform on telegram that they will give me the job. And asked for the registration fee of 400 AED. I also agreed to her and transferred her the money. Now they are not giving me the job neither refunding my money. I've her contact number and statement of transferred amount to her account..


Misleading advertisement.

SandraH

321 days ago

321d

Not Resolved

Tips and toes is a beauty spa. They are promoting an ad with summer heat discount for a waxing service. The ad is to get a discount equal to Dubai temperature. No where does the ad say T&C APPLY.
After I availed the service, they told me the discount only applies between 10 and 4pm.


Tshsirt damage

Nancy Naboulsi

322 days ago

322d

Not Resolved

I bought Tshirt online from Caroline Herrera
And I paid Arround 1000 dhs
I asked the store in Mirdif cc upon
Receiving the items and sales person
Confirm how to wash it
She confirmed hand wash .
After the fist wash by hand
R shirt got damage .
I send a complain to refund my money
And I’m still waiting for reply
No answer from them .


Safety issues

Pina Mangiapia

322 days ago

322d

Not Resolved

I booked a package for 18 session including electrostimulation, pressotherapy and heat sauna. In the last session, we did electrostimulation. After the technician attached the electrodes to my muscles, she didn't check the machine settings. All the stimulators were on and set to high power, and I received two intense shocks before I could remove the electrodes. I experienced muscle vibrations for the next two days. I told the manager that I don't feel comfortable to get any treatment from them because I have issues in trusting again the tecnitian. After a while they came back to me stating that they cannot refund the service and asking me to go back and give another try. I ask them to replace the electrostimulation service with something else and to share the customer service number but I got no answer. I need help in getting the refund, the company is not trustworthy. I am currently during phisiotherapy and everytime my phisic Ian put the electrode on my knees I am in panic because of what happened at the vcll center. I have been more than understanding but they showed careless for my health and for them procedures. This happened in the store in marina.


Faulty TV

Bmoukalled

322 days ago

322d

Not Resolved

I bought a Samsung TV back in February this year. After three months we came back from our family outing to find the tv not functioning. After several complaints to Samsung they sent their teams and insisted that the TV screen is broken instead. We tried to explain to them that the house was empty when we came back found it faulty to no avail. Went back to Sharaf DG to complain about the same, at first they gave me hope that I am able to replace it through their service since it wasn’t past the warranty date. After checking, the manager went back to me with a complete refusal on the case again. The cost of fixing the screen is as high as buying a new set… this is a completely unfair treatment from both Samsung and Sharaf Dg who recommended I buy a new set instead….


Xiaomi mobile phone

free far

322 days ago

322d

Not Resolved

Mobile phone i bought from noon.com around 699 dhs
From the seller smart gadgets
The phone i recieved was fake and in dead Condition then i returned the product the declined without the reason


Refusing to give deposit back

Ry Fourie

322 days ago

322d

Not Resolved

I rented a car with princess rental cars on the 18th of June, I was supposed to rent for 8 days, on the 7th day they messaged and asked me to return it, which I did, one day early. They said they would give me the money back for that one day. I asked for the deposit, they made me wait 20 days. My deposit was 1500aed and my day rent was 165 so I was owed 1,665aed and they send me 1278aed

I asked why so little they said they had deductions, when I proved I left them with a full tank of gas, I had video of the car so no damage they said they will pay me back last Tuesday and now ignoring me


Money return

Ajithkumar Bhaskaran nair

322 days ago

322d

Not Resolved

I applied for Czech republic job with pwg group dubai in 2021 august
Paid 8000 dirhams as service charge in two installments (4000+4000).
Now 2024 august is coming, till 3 years they didn't give job. And don't return my cash


Un completed car sell

Amine Jafir

322 days ago

322d

Not Resolved

have a problem with معرض الجياد للسيارات المستعملة 410 they sold me car with shop receipts and car under someone else name , and he didn't do the registration with me since 2 months i been waiting as the owner of the car always busy and i decided to wait , i have text him many times in last 3 days most of the time no proper answer, i want tomorrow to come to him back to make sell or return my money ,


Chopard - Consumer rights not protected

Itani

322 days ago

322d

Not Resolved

Hello,

I recently purchased a watch from Chopard in Dubai Mall for the occasion of my wedding as a gift for my new bride. Our wedding is in August. My mother personally was meticulously following the process with the store manager, the watch came from Abu Dhabi store in which we were told the watch was on display. Upon asking numerous times about the condition we were assured the watch was in perfect condition & trusted the store.

The watch was bought in Dubai mall and personally gift wrapped in a box by Chopard and handed to us.

Upon consideration, my fiancée decided to return the unopened box so that she can explore more options. Please note that we returned the box in the original gift wrap given to us on the day of the purchase (as confirmed by the store) within the allowed time-frame as per their exchange policy.

Once we returned it, they told us it would take a few days to get checked by the service center before they can allow us to exchange.
We received a call a couple of days later to our surprise informing us of some small dents on the watch & that the watch cannot be exchanged.

Upon explaining several times to the store branch manager, who was not there for the purchase, that we did not open the box and returned it in the condition given to us (which can be checked on CCTV), we were not listened to. She asked us to message their global complaint website to get support. I am now left with a loss of >75,000 and my consumers rights are not being protected, and Chopard is not honoring their policy.

They have either sold me a damaged watch or damaged the watch upon taking it to inspection since they claim the watch was sold to me in perfect condition. How would we have tampered with the watch in any way if we returned the box in a gift wrap given to us by Chopard?

We require urgent support in order to be able to get my wife a new watch in time for our wedding, we have been saving up for this special day for a long time and it is turning into a nightmare. We truly believe the right thing always prevails in Dubai and appreciate your support.


Non refund of deposit

Ramiabujaber

322 days ago

322d

Not Resolved

I had deposited AED 3,000/- on 13.03.2024 against participating in Silver Eagle online Auction, since they cancelled the online application and after calling them and messaging them since more than 1 month and no one responding anymore.


Complaint regarding sale of pharmacy-branded plastic cover

ficpshajahan@gmail.com

322 days ago

322d

Not Resolved

I am writing to express my concern and dissatisfaction with a recent purchase i made at community pharmacy in wafi mall in health care city
On 26-07-2024 I visited the store located in wafi mall and was required to buy one product from them, then i asked plastic cover branded with their company logo. While i understand that certain items may be necessary for packing i find it quite unusual and inappropriate that i had to pay for a branded plastic cover that essentially serves as qn advertisement for this store
I kindly request that you reveiw this polict and consider providing branded packing as a complimentary service. This change would greatly enhance customer satisfaction and align your practices with the standard expectations of your clientele


Item description on website mosleading

Impatumpa

323 days ago

323d

Not Resolved

I recently ordered a dining table from Wooden twist since I liked a particular design of the dining table. We went to their Al Quoz warehouse and ordered the table and paid in full. To my surprise they shared a picture of the ready item and the design is completely different from what is in the website. Wooden twist refused to provide the design as per their website.


Complain fro laundry. They destroy my shoes and didn’t return me money

Ксеня Фліс

323 days ago

323d

Not Resolved

The laundry put some chemicals for my shoes and destroyed them
At the laundry they didn’t give me any documents even I asked “would you give me paper for my order”- they told “no. Just give your number phone”
So now I don’t have receiv from service, and I don’t have shoes. but I have chatt screen with them
Also sent to them screen from insta chat where I bayed this shouse and the price was 1600aed. At the laundry they told me what they can find the same for price 350 so they would not pay
Pls help me. This is not fair. Why I should loose money for their fault?


not releasing check

Katy Karim

323 days ago

323d

Not Resolved

My car Honda HRV M74160 is in service centre Toyota in Fujairah, we do apply for repair car 26.06, today is 25.07 one month my car is there, because Al Sagar not giving check for service centre as they repared car, but the not release car, because Al Sagar not giving check. I called to Al Sagar, more then 20 times daily, but they did not do what they said to me, they told me that check is coming tomorrow , but no check after 4 days, they told me that they will call me back, but not calling. Worst service ever I had. I am government employee, Government of Fujairah, Emiri Court. Thank you.


Lost business due to suspension of telecom service

Bilal Rawther

323 days ago

323d

Not Resolved

I write this complaint with great agony and sadness that even after payment of my telecom dues, my services has not been reconnected for more than 6 hours ( till the time i write this complaint) . I have lost a potential business due to this negligence of the service provider and i am not able to make calls or browse internet till now. I have made numerous calls to their call centre which is being attended by Indians and they do not even know the situation of losing a business due to their negligence. They even asked me to borrow someones internet to use as hotspot so that i can continue to be in touch with my business. How pathetic is that? Even after sending them email with proof of payment, my connection still is not valid. Please dont allow this to happen in UAE.
Regards,
Bilal
0566668841


Destroyed suits

Haytham Kamel

323 days ago

323d

Not Resolved

Happy express laundry destroyed my 2 suits
It was supposed to be dry cleaned but it’s obviously was mishandled and now destroyed


The mobile phone stolen

Asad Raza Baloch

324 days ago

324d

Not Resolved

After leaving the mobile in the room, I went to the washroom and came back with no mobile