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117 complaints found
Page 4 of 5

Dident received my stuff it’s more than 1 year 5 months

Sarim Khan

270 days ago

270d

Not Resolved

I have sent some stuff to India ( Bombay ) from Sharjah on 27-01-2023 through DR Courier & Cargo which is based in Dubai & Sharjah . It’s been more that one year 6 months I haven’t received my stuff , I am calling and chasing these DR courier & Cargo LLC but they are not replying . Previously they said it’s stuck in Mumbai custom and it will clear soon but now there is no response from them , Kindly help , my mobile number is +971556449197. And the invoice number is 503991 booked under the Name of Mahera khan , and the receiver is Habiba Jafri.


RESTAURANT SCAM

Abdulla Aminov

270 days ago

270d

Not Resolved

I visited ALMUSIQAR LEBANESE RESTAURANT in Roda Al Bustan Hotel and I ordered and consumed 1 drink which is 65AED.
The Bill came 800 AED which is 300 AED service charge in it. Even I argue with them they forced me to pay 800 AED. The staffs were extremely rude and they refused to give me the bill even. Eventually I got it. It is 100% Scam and I am very disappointed. Please help me to get back my money. This Restaurant should he heavily punished.


Cargo

Ijaz Tabassum

270 days ago

270d

Not Resolved

Assalamualaikum sir
I had sent the goods to Pakistan from Cargo, it has been three months, it has not arrived and my phone is not picking up, no one is answering, I complained earlier, but nothing has happened.


Central AC Not Repaired for 2 days

JT EXPRESS Dxb

270 days ago

270d

Not Resolved

Hi sir from yesterday morning on 21 July 2024 I inform the building watchman to repair the AC He said there is an issue of spare parts need to replace but until today 22 July 2024 evening time 07:45 pm now and no one come to repair the AC and upon calling to the office management they are not responding my call and not giving response even the office guys even the building engineer am staying in the hotel room who will pay for the compensation. Please take an action against this real estate
Their numbers are
+971556311616 office agent who give approval
0526563729 engineer who gives approval
+971545465987 watchman


Rental Car

mandana

271 days ago

271d

Not Resolved

Dear Sir's

On 04. of June we rented a Car from Sterling Car Rental the car is to us delivered, after 2 days driving the I understood that the car is not in a driving condition. I called and asked if we can changed the car they replied that they will send someone to check, but nobody came. Every day I could just take the kids to school and i tried not to go far away with the Car.On the 15.06.24 I took the Car to the Mechanic because I was scared they told me the tiers need to be changed they are to old and it has problems with the Gearbox.
I called them they didn't reply I wats app them and left massage, Nobody replied We had paid the whole month 2750 drh. and 2 finds that we had got. On 26.06.24 I got stock in the parking of the Mall after 4h they came I thought they will changed the car there they said its the Battery and we will come tomorrow and bring you the new car.They didn't come until 4 th of July they wrote me in wats app . ( I have all the conversations) I told them bring me a new car and I will pay the half price because its not correct . He brought the a new car am 08.07.24 and I paid 1000dhr.
I will just pay 1400 for the rest of month and my finds they got my 1000 and then closed the car on the 16.07.24.
They where so rude and on polite I called the police and asked for help.I have all the documents and the payment.


Un Authorized deduction from my card

Joshua Brylle Par

271 days ago

271d

Not Resolved

Ezhire rent a car company deducted 1138.80 in my card they said for my fines. I request for Financial Traffic Reciepts or details of my fines but they cannot give me the official reciepts from RTA regarding from my fines. everyday i check application of dubai police or Tamm app. but not showing any violations or fines i have. and i read lots of complaints regarding this company that they deducted amount unauthorized from other customers.also. Ezhire promise me it will take 24/48 hrs but until now no reciepts from rta given its been 4 days now


Fraudulent act

V R

271 days ago

271d

Not Resolved

The store Thwifty charged me without giving me my items and did not provide any help when I called them multiple times. I’m very frustrated and feel like I've been robbed.


He gave me an unusable iPhone

MOHAMMED NIZAM

271 days ago

271d

Not Resolved

I purchased iPhone 13 Pro from Online website of Sharaf DG on 17-08-2023.
This IPhone have one year warranty.
But still showing coverage expired and purchase date is 04th 1978.Also phone is complaint,insert sim after 2 or 3 hour showing no network and quickly battery down


Expired product

Muneer1212

271 days ago

271d

Not Resolved

I received ordered R1 Bcaa and Amazon delivered me expired product and expired in 09 Aug 2023


Faulty brand new car

Michael Frydas

272 days ago

272d

Not Resolved

I bought a car in December 23 and it was pulling on the right. After so many fights they admitted the car is faulty. They promised refund but I am still fighting for it. Their process is taking over 3 weeks.


Scammer, injustice. Very rude

luqman tamimy

272 days ago

272d

Not Resolved

My name is luqmaan I rented a bmw 7 series from a rental company long term rental. Paid for 3 months. Already. All is good. The rental company their negligence they gave me a car with old tires. Expired tires. And you know the heat in Dubai. I complained to them the car is showing tyre pressure I put air still showing same thing. They told me just keep air no problem. I said okay. One day I was driving normal speed the tire blew up. And I lost control of the car I almost had a crash but I controlled I didn’t hit anything. I called them they took the car and I went back home. Since then. It’s been more than 14 days I haven’t received the car yet. Keep in mind I had 2 fines and salik and everything which I needed to pay. And we signed an agreement that states if I don’t pay the salik and fines. They will block the car. Meaning the car will not start. It will be off. But it’s with me. And until I pay the salik balance and all. They will not unblock it. I’m okay with that. Now it’s been more than 14 days. I’m asking them. They telling me pay the balance and take the car. Pay balance and take the car. I told them the agreement states you will block the car. Not take the car from me. That way i understand I cannot drive the car until I pay the balance and I’m okay with that. But they took the car from me. They don’t want to give it to me. Until I pay. And my rent is still up. How sure I am that they did not rent the car to someone else while it’s still under my rent. They can rent it short term it’s almost 500 dirhams a day. And they are rude ignoring me. Please can someone help me🙏🏼.


Refund scammers

Shay Lewis

272 days ago

272d

Not Resolved

I bought item that was faulty through this company. I paid cash on delivery. I asked the driver to police stop and come back and pick up the item because it doesn’t work. It’s broken and he said he cannot. I have to contact the company so I took a photograph. I did a video I sent all the pictures that the company requested I sent via WhatsApp only as I don’t have a number that I can actually call and speak to a customer service. I sent them everything they requested and asked if they could just send the driver to come back and give me back my money They said no they will have to get back to me and they kept writing to me in Arabic but I’m clearly English and they kept addressing me as I was a man and then they and then another person from the same department or same company. I wouldn’t say department contacted me and asked me for the same document again and then another person again and then another person at 1 o’clock in the morning and then another one speaking to me in Arabic on WhatsApp and I’m just so exhausted now I’m asking please can you please give me a refund for this item it’s faulty and it’s been over a week, maybe 10 days now and they’re still messing me around and I’ve just now Come to realise they have no intention of returning my refund and I’m just so irritated that I decided to contact you To contact you and inform you of there conduct


hostile business practices from Gymnation

SAMY ALY

272 days ago

272d

Not Resolved

In December of 2022, we found out that gymnation was double charging our credit card (i.e. charging us twice a month for the same membership). We proceeded to call gymnation and try to solve the issue, they tried to claim that they were charging the card for 'the membership of my wife Asmaa Mansour,' which was peculiar as my wife never had a membership with this gym.

Later we find out this all started due to a misunderstanding, because my wife was acting as a guarantor for my son while he was renewing membership. Thus, they had made 2 accounts, one for my son and one in the name of his mother. After that they started charging twice a month in the name of my son and wife, so they could 'double-dip' so to speak.

We found this quite unacceptable, so we decided to formally terminate our membership with gymnation by sending an email stating that we would like to resolve the issue, and that we were no longer interested in renewing our memberships. We even sent proof from the hospital after my son's car crash that he could no longer exercise for a long time. Despite all this, this organisation still try to charge our credit card (which has now been blocked) 2-3 times everyday! They also still send hostile emails/text messages/phone calls harassing and threatening my son about these payments.
Thanks


GYM

Fatum

272 days ago

272d

Not Resolved

I paid full amount for the gym membership but they suddenly closed the gum


Didn't deliver my package

Hoda hassan

272 days ago

272d

Not Resolved

I ordered from aster yesterday at 4 pm they wrote that it will be delivered at the same day and deducted the amount from my visa
At 7 pm they told me it's out for delivery but till now I didn't receive it! This is not the first time they are doing the same, when I'm calling customer service they are saying we will check and call you but no one is calling they are ver careless


Huawei y9 prime 2019

ishtiaq qamar

272 days ago

272d

Not Resolved

As I had purchased this device Huawei y9 prime 2019, from noon.com dated on 26.11.23, then after some time the LCd came out as the unit was in warranty, then I send it to noon.com service center on 02.june.24 , then dated on 29.june they send me the Device with the service center report saying that we have replaced it with new mobile when I checked the mobile it was used and it was refurbished mobile, then I login a complain in noon.com they collected the mobile from me and again after 20 days dated on 20.7.24 they send me the same mobile which I refused to pick and in the service center report same thing it was mentioned that we had replaced the mobile with new unit after 20 days I received it's same thing and they are cheating with the customer


Product catches fire

Loubna Elhassan

272 days ago

272d

Not Resolved

I bought a product from amazon. Order dated 13th June 2024
Product name: RED by Kiss 3000 Ceramic Stand Hood Dryer with Digital Timer
Brand: red by kiss
Order no. 407-6592350-6709144

The hair dryer which I bought on the above mentioned item just caught fire on my very first use which was tonight.
I had an infant in my arms while using the stand dryer, it just started heating up and smoke went out and started to burn,  the house was full of smoke and the plastic was melting ! 
I am still shocked and terrified of what happened
I called amazon team and they asked me to return it othetwise no refund will be issued.

As u can see in the video the product have melted so I am not sure what can be returned except for the stand ! 
I need to file an official complain regarding the product as it is 100% not safe to use and should be recalled !


Remittance

Muhammad Mansha

272 days ago

272d

Not Resolved

I send money online , amount is debited but transfer showing failed .


Refunde my money

Khaled Salem

272 days ago

272d

Not Resolved

He take 500 DHS for safety room then he don’t refund from 3 months now


Misbehave in road

ansari mohd

273 days ago

273d

Not Resolved

Scooter no sharjah 6342 driver, not riding well in road, when I driving my car he's behind me to rush mood, keep contionious horn. After that I am asking to wait, he's argueingme. Similar hes asking me you dont know how to drive in the road and misbehave me.


Refund not received

Muhammad Rizwan

273 days ago

273d

Not Resolved

I have purchase item from splash worth amount 255 AED on june 26th 2024. I returned the item on 28th june but i have not received refund amount yet .its been more than three weeks. I keep calling them including multiple emails but they are processing the fund.


Refund was not credited after cancellation of the item

Ishana Icchu

273 days ago

273d

Not Resolved

We have purchased Danube Milano Water filter and they informed the item will be installed within 7 days, the item was not received rather installed in said date. Visited the branch in Barsha and they informed to refund the money within 14days. Enquired about the refund they now claim that the item already installed at my home as per the staff. Several times we have contacted and informed the same but we didnt get any response till now


Delivery at 3 am, texting and calling, absolute nuisance

Mahsa

273 days ago

273d

Not Resolved

The delivery date of my package was registered on 21, and the next delivery was on 07/20/2024 at 3:14 am!!! He sent several messages on WhatsApp and then called me, I am sick at home and I also had heart palpitations after this call. Right in the middle of sleep time!!! I can't understand why!?!?


Flydubai causing major financial loss and refusing to compensate

Mona Mowafy

273 days ago

273d

Not Resolved

Me “Mona Mowafy” and my daughter “Layla ElTonsy, were traveling to attend a gymnastics competition in Bulgaria& from my daughter’s gymnastics team with us on the same flight there was; a Bulgarian child “Paulina Tomova”& her grandmother “Sne Jhana Shahanska”, plus an Egyptian child “Alia ElFazary” traveling alone with us as part of the group.

As a group of 5 who all checked in, we were surprised to find out at the boarding gate that the child traveling alone with us “Alia ElFazary” has an immature visa, although all 5 of us were checked in by the Flydubai checkin employee.

The boarding crew informed us that Alia cannot travel and neither can us, because as a child she cannot be left alone at the gate and that we had to stay with her.
I asked for help in such an emergency situation as we didn’t want to miss our flight and Alia’s mum was still in the airport, but the boarding employees refused to try to help us in any possible way. We needed any authorized airport employee to help escort the child to her mum or even the airport police, but the boarding employees were not cooperative and denied us all from traveling.

This is all because of the mistake done by the Flydubai employee at the check in counter!

I emailed a complaint to Flydubai asking for compensation, but they replied to my email saying that they cannot provide a compensation and that the case is closed for them and any email else that I will send will be considered a feedback!

It’s an emotional devastation for my daughter missing participating in an international competition, in addition to the financial loss of the tickets paid, hotel reservations, transportation in Bulgaria and competition fee. All of these losses because of the mistake done by the Flydubai check-in employee. Then Flydubai responding to my complaint saying it’s a feedback.

Our flight details as per our boarding passes.

Me
Name: Mona Mowafy
Flight Number: FZ1757
Date of flight: 05 July 2024
Destination: Sofia, Bulgaria
Gate: C12A
Boarding at: 09:30
Gate Close: 10:10
Departure: 10:30
Seat: 11F
Zone: B
MLIN SPST
QDS3GG
Seq 0169

My daughter
Name: Layla ElTonsy
Flight Number: FZ1757
Date of flight: 05 July 2024
Destination: Sofia, Bulgaria
Gate: C12A
Boarding at: 09:30
Gate Close: 10:10
Departure: 10:30
Seat: 11E
Zone: B
MLIN SPST
QDS3GG
Seq 0170


Grocery items selling 220% extra price

Sohag rana

274 days ago

274d

Not Resolved

For my job purpose I'm moved in Jumeirah village triangle. But I really can't afford here supermarket grocery. Lots of day I comeback from grocery without buying anything. 5 kg rice bag usually I buy from carrefour 36 AED. Here danat supermarket they selling 73 AED. I go to next shop triangle supermarket they selling 47 AED same rice same brand. I don't know really here about consumer if they monitoring price. I know there is some supermarket in UAE like waitors their selling 5 AED items 15 AED we don't go there even we can't afford. But small small supermarket how they they can put the price tag 220% extra.