I rented a car from Abu hamdan car rental on 20th august. I paid a refundable deposit of AED 2,000, which was supposed to be returned after the car was returned. Despite returning the car in perfect condition, the company has not refunded my deposit.

I tried contacting the company multiple times by phone and WhatsApp, but they are ignoring my messages and one of their staff members has even blocked me. I also sent them a formal final reminder, but they did not respond.

I am attaching the receipt copy and screenshots of my communication attempts as proof. I kindly request DED Consumer Protection to assist me in getting my AED 2,000 deposit refunded.