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384 complaints found
Page 14 of 16

Item description on website mosleading

Impatumpa

494 days ago

494d

Not Resolved

I recently ordered a dining table from Wooden twist since I liked a particular design of the dining table. We went to their Al Quoz warehouse and ordered the table and paid in full. To my surprise they shared a picture of the ready item and the design is completely different from what is in the website. Wooden twist refused to provide the design as per their website.


Complain fro laundry. They destroy my shoes and didn’t return me money

Ксеня Фліс

494 days ago

494d

Not Resolved

The laundry put some chemicals for my shoes and destroyed them
At the laundry they didn’t give me any documents even I asked “would you give me paper for my order”- they told “no. Just give your number phone”
So now I don’t have receiv from service, and I don’t have shoes. but I have chatt screen with them
Also sent to them screen from insta chat where I bayed this shouse and the price was 1600aed. At the laundry they told me what they can find the same for price 350 so they would not pay
Pls help me. This is not fair. Why I should loose money for their fault?


not releasing check

Katy Karim

494 days ago

494d

Not Resolved

My car Honda HRV M74160 is in service centre Toyota in Fujairah, we do apply for repair car 26.06, today is 25.07 one month my car is there, because Al Sagar not giving check for service centre as they repared car, but the not release car, because Al Sagar not giving check. I called to Al Sagar, more then 20 times daily, but they did not do what they said to me, they told me that check is coming tomorrow , but no check after 4 days, they told me that they will call me back, but not calling. Worst service ever I had. I am government employee, Government of Fujairah, Emiri Court. Thank you.


Lost business due to suspension of telecom service

Bilal Rawther

494 days ago

494d

Not Resolved

I write this complaint with great agony and sadness that even after payment of my telecom dues, my services has not been reconnected for more than 6 hours ( till the time i write this complaint) . I have lost a potential business due to this negligence of the service provider and i am not able to make calls or browse internet till now. I have made numerous calls to their call centre which is being attended by Indians and they do not even know the situation of losing a business due to their negligence. They even asked me to borrow someones internet to use as hotspot so that i can continue to be in touch with my business. How pathetic is that? Even after sending them email with proof of payment, my connection still is not valid. Please dont allow this to happen in UAE.
Regards,
Bilal
0566668841


Destroyed suits

Haytham Kamel

494 days ago

494d

Not Resolved

Happy express laundry destroyed my 2 suits
It was supposed to be dry cleaned but it’s obviously was mishandled and now destroyed


The mobile phone stolen

Asad Raza Baloch

495 days ago

495d

Not Resolved

After leaving the mobile in the room, I went to the washroom and came back with no mobile


He told 5000 for me for visa purpose

Farooq Haider Bhatti

495 days ago

495d

Not Resolved

Dear team he took from me 5000 for vis purpose and then saying my visa rejected and he promised with me he will refund my money now for last three months giving faked promises today you will receive the money like this


Fraud and scamming

Sana

495 days ago

495d

Not Resolved

We gave car for major service , tge garage cane back to us with a AED 4000 quotation. Inspite of denying to go ahead with the proposed quote the service agent Ali forced us to take the package else our life will be in danger. We agreed and they delayed the delivery of car. The next day they asked more money and said more parts need to be changed. Finally 800carguru delivered the car . When my wife drove the car with my 1 year old just to drop him to the park smoke started to come and burning smell too. The garage didn't bother to send recovery for the car so we arranged for recovery and sent it to another mechanic. He confirmed the belt tensioner was not changed as mentioned in the invoice and there were too found inside the engine. Also the oil was not refilled in major service which lead to metal shavings found in the differential. There are 100s of reviews on Google saying the same thing about these guys. Plz do something so others are not scammed and wet get our money back


Insurance issue

Heba F

495 days ago

495d

Not Resolved

They dont want to give me the insurance policy, called many times but they are not helpful


Defected product

muhammad pardesi

495 days ago

495d

Not Resolved

I hope this message finds you well.

Last night, I unboxed the phone and discovered it was not working. Given the limited warranty, I assumed Apple could resolve it.

Today, I visited the Apple Store, where they diagnosed a battery charging problem. Although they confirmed the phone was otherwise in perfect condition, they informed me of potential repair charges and a week-long wait for repairs. This is unacceptable for a new phone.

I contacted Noon for an exchange or refund. However, they declined my request and directed me to Apple. As the phone is new and should be functional upon purchase, I believe Noon is responsible for providing a replacement or refund. The invoice mentioned their supplier, Bandidos Retail L.L.C.

I seek your assistance in directing Noon to provide a replacement or full refund.

Thank you for your prompt attention.

Best regards,
Muhammad Omer Pardesi
00971508736736


Unprofessional

Jav

496 days ago

496d

Not Resolved

Hi, my wife went to use the spa in Sofitel hotel and when she entered room the experimce was awful and therapist was abrupt and rude not hospitable whatsoever.

When the massage qas aboyf to start and my wife was changed into bed wearing nothing, someone walked in to the room to say that her husband had called and wants to leave. My wofe inissited it wasn't her and she had to get her phone feeling really uncomfortable to then be told sorry it eas somebody else.

And when she left she was reqlly uncofmprtable and because of the commotion frok other guests she gald to walk past everyone. She came back to room crying.

I went the following day to spa to find out ehat happened and manger was not in, so i wemt the next day to then speak to the manager who apologised amd offered a free service. However when i asked my wife to use the free service she said it was that bad i do not want to return back there.

Now the european spa at sofitel are refusing to offer money back as i have not asked for it the same day. I couldnt as my wife was upset she was my main concern

Manager pointed to sign that was covered with menu and i didnt see the sign. There are no other signs in the room


Unrealistic promise and charges for no service

Ahlaam

496 days ago

496d

Not Resolved

I registered with this company who said they work with Quadrabay to get the Equivalency Certificate. They said they have done many of these. Now 3 months later i still have no Equivalency certificate and they say its not their domain its between Quadrabay and my University. Everytime i connected with them they say they dont have a direct connection with Quadrabay only online. So my question to them is why are they acting as go between and charging for it if they have no direct contact, no say, no help. What am i paying them for and why did they not tell me this upfront? I wd rather go Direct with Quadrabay and not waste the mone i spent on Zone 4. When i asked the. What role they played they say we answer all your messagea. But that is still not getting the job done. I need help here please so that they can stop charging other ppl for no service.


Received I defective/damaged product

Hiba

496 days ago

496d

Not Resolved

Order 110410
I received 2 damaged pillow cases and asked the company the exchange product and the y refused as it passed 2 weeks .
I am aware of company policy however I trusted the company as I ordered from them many time and had 0 issue .
Customer service was helpless kept saying they can do nothing and didn’t offer any gesture


Delivery and Cancellation delay

John Jacob

496 days ago

496d

Not Resolved

I ordered 2 items on July 1st and received only one item as per mentioned date. Not yet received the second item. I contacted service times and not canceled yet.


Taken Money & not returning

Jamalvp

496 days ago

496d

Not Resolved

I have given money to Plutonium company in Al Barsha Heights they told they will refund the money if work is not done but not refunding the money


Service not complete and charged me in full

Atif Ali

496 days ago

496d

Not Resolved

One of the worst experiences and very poor service! The staff is extremely rude and the workers have some attitude their own. From their receptionist to their managers, everyone was extremely rude and unprofessional!
These guys sent their incompetent team to fix the Ac which never got fixed. They then asked me to make the payment in full and they will send the team again for resolving the issue. Once the payment was made, the admin changed her statement and said we will send you a quotation. I was lucky enough to not get my office AC works done from them and instead used a different company, as these diagnosed the issue incorrectly (probably on purpose) and gave me an estimate which was 7 times higher to what i paid another company and got it fixed perfectly. I would never recommend this company as they are an absolute disappointment with their services.


Fake refund policy

sky top

497 days ago

497d

Not Resolved

I have purchased phone on 20 July delivery at night and it was not match my expectation at all as described , Iraised a return request same day for return as per the policy mention eligible for return policy with the same condition packing and all items the delivery came and collected same condition and was declined by noon as nosens answer ,Icalled customer service and the person insist that have to receive the item back and then raise another complain, I will not receive anything it's not logic the item with you will not receive it I just need my money back to buy another item Kindly look in the matter with urgent action
RETURN ID RIAEG700629930 Requested on Jul 21, 2024 Item details attached My number 0554198663


Dident received my stuff it’s more than 1 year 5 months

Sarim Khan

497 days ago

497d

Not Resolved

I have sent some stuff to India ( Bombay ) from Sharjah on 27-01-2023 through DR Courier & Cargo which is based in Dubai & Sharjah . It’s been more that one year 6 months I haven’t received my stuff , I am calling and chasing these DR courier & Cargo LLC but they are not replying . Previously they said it’s stuck in Mumbai custom and it will clear soon but now there is no response from them , Kindly help , my mobile number is +971556449197. And the invoice number is 503991 booked under the Name of Mahera khan , and the receiver is Habiba Jafri.


RESTAURANT SCAM

Abdulla Aminov

497 days ago

497d

Not Resolved

I visited ALMUSIQAR LEBANESE RESTAURANT in Roda Al Bustan Hotel and I ordered and consumed 1 drink which is 65AED.
The Bill came 800 AED which is 300 AED service charge in it. Even I argue with them they forced me to pay 800 AED. The staffs were extremely rude and they refused to give me the bill even. Eventually I got it. It is 100% Scam and I am very disappointed. Please help me to get back my money. This Restaurant should he heavily punished.


Cargo

Ijaz Tabassum

497 days ago

497d

Not Resolved

Assalamualaikum sir
I had sent the goods to Pakistan from Cargo, it has been three months, it has not arrived and my phone is not picking up, no one is answering, I complained earlier, but nothing has happened.


Central AC Not Repaired for 2 days

JT EXPRESS Dxb

497 days ago

497d

Not Resolved

Hi sir from yesterday morning on 21 July 2024 I inform the building watchman to repair the AC He said there is an issue of spare parts need to replace but until today 22 July 2024 evening time 07:45 pm now and no one come to repair the AC and upon calling to the office management they are not responding my call and not giving response even the office guys even the building engineer am staying in the hotel room who will pay for the compensation. Please take an action against this real estate
Their numbers are
+971556311616 office agent who give approval
0526563729 engineer who gives approval
+971545465987 watchman


Rental Car

mandana

498 days ago

498d

Not Resolved

Dear Sir's

On 04. of June we rented a Car from Sterling Car Rental the car is to us delivered, after 2 days driving the I understood that the car is not in a driving condition. I called and asked if we can changed the car they replied that they will send someone to check, but nobody came. Every day I could just take the kids to school and i tried not to go far away with the Car.On the 15.06.24 I took the Car to the Mechanic because I was scared they told me the tiers need to be changed they are to old and it has problems with the Gearbox.
I called them they didn't reply I wats app them and left massage, Nobody replied We had paid the whole month 2750 drh. and 2 finds that we had got. On 26.06.24 I got stock in the parking of the Mall after 4h they came I thought they will changed the car there they said its the Battery and we will come tomorrow and bring you the new car.They didn't come until 4 th of July they wrote me in wats app . ( I have all the conversations) I told them bring me a new car and I will pay the half price because its not correct . He brought the a new car am 08.07.24 and I paid 1000dhr.
I will just pay 1400 for the rest of month and my finds they got my 1000 and then closed the car on the 16.07.24.
They where so rude and on polite I called the police and asked for help.I have all the documents and the payment.


Un Authorized deduction from my card

Joshua Brylle Par

498 days ago

498d

Not Resolved

Ezhire rent a car company deducted 1138.80 in my card they said for my fines. I request for Financial Traffic Reciepts or details of my fines but they cannot give me the official reciepts from RTA regarding from my fines. everyday i check application of dubai police or Tamm app. but not showing any violations or fines i have. and i read lots of complaints regarding this company that they deducted amount unauthorized from other customers.also. Ezhire promise me it will take 24/48 hrs but until now no reciepts from rta given its been 4 days now


Fraudulent act

V R

498 days ago

498d

Not Resolved

The store Thwifty charged me without giving me my items and did not provide any help when I called them multiple times. I’m very frustrated and feel like I've been robbed.


He gave me an unusable iPhone

MOHAMMED NIZAM

498 days ago

498d

Not Resolved

I purchased iPhone 13 Pro from Online website of Sharaf DG on 17-08-2023.
This IPhone have one year warranty.
But still showing coverage expired and purchase date is 04th 1978.Also phone is complaint,insert sim after 2 or 3 hour showing no network and quickly battery down