Most Discussed
Latest Complaints
Washing machine not return back
I call Al Haseeb appliances repair and one of their employee name Hanzala came and collect the washing machine and promised to return back after repairing,now more than 10 days they didn't give back machine and not even attending my call
Thanks
yahyakamboh@yahoo.com
0586776046
Cold calling
They are using personal mobile numbers for cold calling so that they can bypass Kashif service of telecom providers. The number used is +971 58 519 9149.
Complaints against Northway management consultancy
I have been offered Canadian work permit by this consultancy(Northway management consultancy previous location 1105 aspect tower,business bay, current location office 309 sapphire Tower deira dubai) on last 27 November 2022.
For which I have been asked to pay AED 6300/- which deposited on the same time. Since then, we tried a lot to approach them but we are not getting any response from them, They are not even picking the calls(0555102320).
We tried all possible way to contact them but we didn't succeed.
So, kindly look in to this matter and do the needful in this regard.
Thanks
Keeping me mony
I made 2 orders with them. I wanted to return some items. Almost 2 days i am begging them to send someone to collect it and send money back. No action from their side.
unjustified Cancellation charges applied
I had paid AED 15,295 booked for tour package to Greece, As per package they mentioned there will be VIP Visa service, unfortunately there was no proper support or guidance for applying Visa, i asked to book one month before travel date, they without informing me that this visa process will take more than a month which came to from the tour company call attend based on my call to them, they never intend to call to explain any thing about the visa process, considering this situation i decided to cancel the trip and for cancellation they asked me to send email and i send cancellation email 29days before the travel date. after cancellation i came to know they like (•Cancellation email : 18th July 2024 •Reason: Visa rejection •Voucher package 2,599 AED X 5 PAX = AED 12,995 less cxl fee 50% ( AED 6,497.50 ) •Remaining credit valid for 2 yrs. AED 6,497.50 )
This is completely unjustified and unethical, this is kind of cheating.
So i request to intervene to stop this kind of un ethical business and i will get justification in this matter.
Keep calling during weekend
Hi - I am keep receiving calls from Damac properties during Saturday and Sunday even in the evening .
I have already blocked 3 numbers and now another number is calling ..
as I know that there is already regulations against the cold calls but still this company are not behaving and respecting the consumers .
I hope you can help please
Not getting back refund money
July 1st week I gave 2000 dhs for my wife visa process , i wait 2 weeks still they didn't process visa. So i request refund on last week . Untill now they didn't give back and responding my call and whats app text.
Refunding my Cash
Im applying to their agencies and they agreed to provide work for me and. The HR who conducted interview with me he ask money for my unifor he got 1500 and 200 dirham so total of 1700 dirham he said that after 3 days he will provide work for me. And we have letter agreement 12 days if the applicant does not receive any company location for an interview the paid amount is 100% refundable. And now i already finished my 12 days and i didn't received jobs from them and what i did is i canceled my application with them. And until now they dont yet return my money.
Menu is showing but charging different then menu prices
I have cane here from 34km just to see their menu and when I reached here they were asking extra money for the sides which was showing in the picture and menu as a price of 00 Aed. And they are charging the prices which are not mentioned in the menu
Terminated My account
Dear All,
Good Day.
I was invested USD 600 to Finotive Martkes LLC. Started Trading and were giving 55% share from my weekly profits. Suddenly they terminated my account stating that i break the rule. They do not have any evidence what rule i broke. They took my profit of USD 400 + USD 600 my investmet.
Kindly do the neesful
Thanks & Regards
Muazzam Kalave
00971581843596
3 years Late handover and badly built apartments
Beware of dealing with texture properties. They handover the property late (3 years to be exact) took them to court. And it’s been 5 years and we apparently won the case. But the court still haven’t given our loss in property valuation. They apparently freezes accounts and business. Yeah right, if anything the government works with these shonky businesses. They are untouchable.
Fraudulent Delivery from Amazon
As per my order, I was supposed to receive a Samsung A55 phone. However, the package contained a power bank inside a Samsung A55 box. This is clearly a case of fraudulent delivery.
Scammed by people
I want to send an account of scammer on whose account i transfered money they asked me to.deposit
Scammed
I got a platform on telegram that they will give me the job. And asked for the registration fee of 400 AED. I also agreed to her and transferred her the money. Now they are not giving me the job neither refunding my money. I've her contact number and statement of transferred amount to her account..
Misleading advertisement.
Tips and toes is a beauty spa. They are promoting an ad with summer heat discount for a waxing service. The ad is to get a discount equal to Dubai temperature. No where does the ad say T&C APPLY.
After I availed the service, they told me the discount only applies between 10 and 4pm.
Tshsirt damage
I bought Tshirt online from Caroline Herrera
And I paid Arround 1000 dhs
I asked the store in Mirdif cc upon
Receiving the items and sales person
Confirm how to wash it
She confirmed hand wash .
After the fist wash by hand
R shirt got damage .
I send a complain to refund my money
And I’m still waiting for reply
No answer from them .
Safety issues
I booked a package for 18 session including electrostimulation, pressotherapy and heat sauna. In the last session, we did electrostimulation. After the technician attached the electrodes to my muscles, she didn't check the machine settings. All the stimulators were on and set to high power, and I received two intense shocks before I could remove the electrodes. I experienced muscle vibrations for the next two days. I told the manager that I don't feel comfortable to get any treatment from them because I have issues in trusting again the tecnitian. After a while they came back to me stating that they cannot refund the service and asking me to go back and give another try. I ask them to replace the electrostimulation service with something else and to share the customer service number but I got no answer. I need help in getting the refund, the company is not trustworthy. I am currently during phisiotherapy and everytime my phisic Ian put the electrode on my knees I am in panic because of what happened at the vcll center. I have been more than understanding but they showed careless for my health and for them procedures. This happened in the store in marina.
Faulty TV
I bought a Samsung TV back in February this year. After three months we came back from our family outing to find the tv not functioning. After several complaints to Samsung they sent their teams and insisted that the TV screen is broken instead. We tried to explain to them that the house was empty when we came back found it faulty to no avail. Went back to Sharaf DG to complain about the same, at first they gave me hope that I am able to replace it through their service since it wasn’t past the warranty date. After checking, the manager went back to me with a complete refusal on the case again. The cost of fixing the screen is as high as buying a new set… this is a completely unfair treatment from both Samsung and Sharaf Dg who recommended I buy a new set instead….
Xiaomi mobile phone
Mobile phone i bought from noon.com around 699 dhs
From the seller smart gadgets
The phone i recieved was fake and in dead Condition then i returned the product the declined without the reason
Refusing to give deposit back
I rented a car with princess rental cars on the 18th of June, I was supposed to rent for 8 days, on the 7th day they messaged and asked me to return it, which I did, one day early. They said they would give me the money back for that one day. I asked for the deposit, they made me wait 20 days. My deposit was 1500aed and my day rent was 165 so I was owed 1,665aed and they send me 1278aed
I asked why so little they said they had deductions, when I proved I left them with a full tank of gas, I had video of the car so no damage they said they will pay me back last Tuesday and now ignoring me
Money return
I applied for Czech republic job with pwg group dubai in 2021 august
Paid 8000 dirhams as service charge in two installments (4000+4000).
Now 2024 august is coming, till 3 years they didn't give job. And don't return my cash
Un completed car sell
have a problem with معرض الجياد للسيارات المستعملة 410 they sold me car with shop receipts and car under someone else name , and he didn't do the registration with me since 2 months i been waiting as the owner of the car always busy and i decided to wait , i have text him many times in last 3 days most of the time no proper answer, i want tomorrow to come to him back to make sell or return my money ,
Chopard - Consumer rights not protected
Hello,
I recently purchased a watch from Chopard in Dubai Mall for the occasion of my wedding as a gift for my new bride. Our wedding is in August. My mother personally was meticulously following the process with the store manager, the watch came from Abu Dhabi store in which we were told the watch was on display. Upon asking numerous times about the condition we were assured the watch was in perfect condition & trusted the store.
The watch was bought in Dubai mall and personally gift wrapped in a box by Chopard and handed to us.
Upon consideration, my fiancée decided to return the unopened box so that she can explore more options. Please note that we returned the box in the original gift wrap given to us on the day of the purchase (as confirmed by the store) within the allowed time-frame as per their exchange policy.
Once we returned it, they told us it would take a few days to get checked by the service center before they can allow us to exchange.
We received a call a couple of days later to our surprise informing us of some small dents on the watch & that the watch cannot be exchanged.
Upon explaining several times to the store branch manager, who was not there for the purchase, that we did not open the box and returned it in the condition given to us (which can be checked on CCTV), we were not listened to. She asked us to message their global complaint website to get support. I am now left with a loss of >75,000 and my consumers rights are not being protected, and Chopard is not honoring their policy.
They have either sold me a damaged watch or damaged the watch upon taking it to inspection since they claim the watch was sold to me in perfect condition. How would we have tampered with the watch in any way if we returned the box in a gift wrap given to us by Chopard?
We require urgent support in order to be able to get my wife a new watch in time for our wedding, we have been saving up for this special day for a long time and it is turning into a nightmare. We truly believe the right thing always prevails in Dubai and appreciate your support.
Non refund of deposit
I had deposited AED 3,000/- on 13.03.2024 against participating in Silver Eagle online Auction, since they cancelled the online application and after calling them and messaging them since more than 1 month and no one responding anymore.
Complaint regarding sale of pharmacy-branded plastic cover
I am writing to express my concern and dissatisfaction with a recent purchase i made at community pharmacy in wafi mall in health care city
On 26-07-2024 I visited the store located in wafi mall and was required to buy one product from them, then i asked plastic cover branded with their company logo. While i understand that certain items may be necessary for packing i find it quite unusual and inappropriate that i had to pay for a branded plastic cover that essentially serves as qn advertisement for this store
I kindly request that you reveiw this polict and consider providing branded packing as a complimentary service. This change would greatly enhance customer satisfaction and align your practices with the standard expectations of your clientele