bilal

Joined July 25, 2024

Lost business due to suspension of telecom service

bilal

180 days ago

Not Resolved

I write this complaint with great agony and sadness that even after payment of my telecom dues, my services has not been reconnected for more than 6 hours ( till the time i write this complaint) . I have lost a potential business due to this negligence of the service provider and i am not able to make calls or browse internet till now. I have made numerous calls to their call centre which is being attended by Indians and they do not even know the situation of losing a business due to their negligence. They even asked me to borrow someones internet to use as hotspot so that i can continue to be in touch with my business. How pathetic is that? Even after sending them email with proof of payment, my connection still is not valid. Please dont allow this to happen in UAE. Regards, Bilal 0566668841