Sana
Joined July 25, 2024
Complaints
Fraud and scamming
121 days ago
We gave car for major service , tge garage cane back to us with a AED 4000 quotation. Inspite of denying to go ahead with the proposed quote the service agent Ali forced us to take the package else our life will be in danger. We agreed and they delayed the delivery of car. The next day they asked more money and said more parts need to be changed. Finally 800carguru delivered the car . When my wife drove the car with my 1 year old just to drop him to the park smoke started to come and burning smell too. The garage didn't bother to send recovery for the car so we arranged for recovery and sent it to another mechanic. He confirmed the belt tensioner was not changed as mentioned in the invoice and there were too found inside the engine. Also the oil was not refilled in major service which lead to metal shavings found in the differential. There are 100s of reviews on Google saying the same thing about these guys. Plz do something so others are not scammed and wet get our money back