I purchased a Dishwasher through Thwifty online. After the delivery date had past and the online website still said procuring, I contacted support.
They didn’t know when it would arrive. After another 2 weeks and multiple emails and requests for a refund and no reply.

They wrote back that they had the item and will get it delivered in 1.5 weeks.
I said No, I wanted a refund, they said they would get the refund processed.
After that, I have not heard anything else from them.