I am writing to formally file a complaint against a cargo company named Qasr Muwailah Cargo & Packing Services, based in Sharjah, UAE.

I sent a shipment to Karachi, Pakistan on 14th February 2025 through this company. I was informed that the delivery time would be approximately 35 days. However, it has now been over 3 months, and the cargo has still not been delivered.

I have made several attempts to contact the company at their registered number +971 54 469 3046, but they have stopped responding to my calls and messages.

The cargo included clothes, electronics, and other general household items.