I purchased Matress from Matress store online and post to that I found that the Matress is very soft and due to my health issue I couldn’t use I went back to Matress store asking them to only change it to firm one but they have been delaying and on July 06 they accept to change the Matress and continualy I was following but still they didnot give me proper right time by when they will change the Matress and I’m suffering from kidney problem and cannot keep it also they asked me to pay additional charges for change which is 500dirhams and still I paid it on same day and then I keep following up to let me when they will share the proper date they don’t answer however I highlighted Iam not well and need to travel
And now I wish if you can help