This is Mahabub Alam from Dubai. I have a complain about a parcel. The tracking number is JTE300323339145. I ordered a laptop from online on 30 th of july 2025. J and T has delivered this parcel on 31st of july 2025 from "Cortex Technology ". But J and T packaged this with their logos paper. I have got all pictures and unboxing video prove and chatting prove, invoice also. The laptop is damaged, scratch, Not new, oldest, I mean this parcel is not that one what I wanted. I talked to the seller she said to me that the laptop will be changed after 7 days (9th of august 2025). What should I do now?