Complaints Blog

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An image of a futuristic customer service scenario with AI elements
Impact of AI on Complaint Resolution

Aug 01, 2024

6 min read
Happy customer service representative assisting a smiling customer.
Transforming Complaints into Positive Experiences

Jul 30, 2024

6 min read
A modernistic image showing diverse age groups interacting with technology and customer service representatives in a futuristic UAE setting
Crafting Generational Customer Service in the UAE

May 08, 2024

2 min read
Futuristic customer service graphics, showcasing technology like AI, chatbots, and digital communication platforms.
The Future of Customer Service: Trends to Watch

May 04, 2024

2 min read
An image showcasing diverse consumers from various generations, possibly with digital elements symbolizing the change in technology and customer service over the decade.
The Shift in Consumer Expectations

Apr 14, 2024

2 min read
An image of a computer screen displaying chat support on one half and a customer service representative speaking on a phone on the other half
Finding the Sweet Spot: Automation vs. Personal Touch

Apr 07, 2024

2 min read
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