zainab

Joined May 04, 2025

Mac book defect battery

zainab

39 days ago

Not Resolved

I bought my MacBook Air M2 (Model A2681) 1.5 years ago. The battery recently swelled during normal daily use (mainly streaming at home). I contacted Apple Support immediately when the issue occurred, but they said it’s not under warranty and refused to help. For safety, I replaced the battery myself but kept the original swollen one. I believe this is a battery defect and a serious safety concern, and I’m requesting support or compensation.