luqman

Joined July 21, 2024

Scammer, injustice. Very rude

luqman

122 days ago

Not Resolved

My name is luqmaan I rented a bmw 7 series from a rental company long term rental. Paid for 3 months. Already. All is good. The rental company their negligence they gave me a car with old tires. Expired tires. And you know the heat in Dubai. I complained to them the car is showing tyre pressure I put air still showing same thing. They told me just keep air no problem. I said okay. One day I was driving normal speed the tire blew up. And I lost control of the car I almost had a crash but I controlled I didn’t hit anything. I called them they took the car and I went back home. Since then. It’s been more than 14 days I haven’t received the car yet. Keep in mind I had 2 fines and salik and everything which I needed to pay. And we signed an agreement that states if I don’t pay the salik and fines. They will block the car. Meaning the car will not start. It will be off. But it’s with me. And until I pay the salik balance and all. They will not unblock it. I’m okay with that. Now it’s been more than 14 days. I’m asking them. They telling me pay the balance and take the car. Pay balance and take the car. I told them the agreement states you will block the car. Not take the car from me. That way i understand I cannot drive the car until I pay the balance and I’m okay with that. But they took the car from me. They don’t want to give it to me. Until I pay. And my rent is still up. How sure I am that they did not rent the car to someone else while it’s still under my rent. They can rent it short term it’s almost 500 dirhams a day. And they are rude ignoring me. Please can someone help me🙏🏼.