divya_m

Joined November 07, 2025

Arooha tourist company gave false information and they cheated us.

divya_m

24 days ago

Not Resolved

Hi Good evening This is Divya Mogalipuvvu. We recently planned to go to Oman. But my husband has 1month visa on that day. That time we approached Arooha tourist company in Rolla, Sharjah. We asked Sujith about my husband visa status that time he said if my husband applied for Oman visa then no issue he can cross the border. He applied Oman visa on same day. And we got. After 10days he scheduled our tour. We went to cross border that time immigration department was stopped us. He said only 20days visa left so my husband unable to cross the border and he told to agent (Ashif) from the bus how can he bring him here. If u bring like this i will give black mark to the company. That time I asked the agent about my refund he said u will get refund. After that bus agent left us on Oman border. We don’t have any proper transport to come back from there. We suffered a lot. Next day we went to the tourist company and Sujith said i will arrange refund. Last 3months we contact them about refund 1st they said they will give 600/-. After 15days they said they will give 1600/- . Last week they said 600dhs with 1000/- voucher they will give. We went to talk with them and they talked very rudely. They cheated us. I want to make an complaint against Arooha tourist company Rolla Sharjah, Mr Sujith and Mr Ashif. I wish nobody suffered like us. That is my main concern. Thank u so much.